Customer Service Officer

6 hours ago


Adelaide CBD, Australia Maxima Full time

We are currently looking for an experienced Customer Service Officers to join a Local Government Department. This role is approximately 4-6 month duration.

**The role involves**:

- First line of enquiry for customers and general council support
- Answering a high volume of inbound calls in a Call Centre Environment
- Demonstrate proactive professional customer service skills in a fast-paced environment
- Attempt to resolve calls at first point of contact
- Records and database management in Council’s electronic record management system, ensuring accuracy, integrity and confidentiality
- Provide consistent and high-quality service standard to our customers
- Respond to customer enquiries within a timely and accurate manner
- Respond to customer enquiries from multiple communication avenues
- Ensure every customer is treated with an empathetic approach
- Ad hoc administrative support

**A bit about you**:

- High volume Contact Centre experience an advantage.
- Computer literacy skills with high levels of data entry accuracy and speed
- Strong systems capability with Microsoft Office skills essential
- Well-developed communication skills, both written and oral and the ability to interact effectively with a diverse range of people
- High resilience level and the ability to work well under pressure
- Experience working in a team-based environment
- Flexible work approach and able to adapt to an ever-changing working environment
- Proof of Covid Vaccinations

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.



  • Adelaide CBD, Australia Maxima Full time

    Thinking about starting a career within administration? Want to avoid study debt? Maxima and the Local Government Association (LGA) of South Australia are on the lookout for a customer service superstar to undertake a full-time traineeship as a Customer Service Officer. The Local Government Association (LGA) of South Australia are the overarching...


  • Adelaide CBD, Australia Flehan Skips Full time

    Flehan Skips is a South Australian owned and operated Skip Bin and waste management business servicing Adelaide. We pride ourselves on honesty, reliability and getting the job done in the most cost-effective and efficient manner. **The Position** Flehan Skips is offering an exciting opportunity for a highly motivated Administration Clerk. You will be an...


  • Adelaide CBD, Australia Maxima Full time

    **About the Role** - Immediate Start - 6-8 Week Duration - Western and Southern Location An exciting opportunity exists to join Council a Customer Service Officer within a highly valued Customer Service Team providing service to our community in a variety of ways including, face to face, over the phone and via our live chat and written channels. In this...


  • Sydney CBD, New South Wales, Australia CreditCorp Full time $60,000 - $80,000 per year

    Sydney CBD location, a short walk from Wynyard station and Barangaroo precinctWFH hybrid opportunities for work-life balance considered in as early as 3 months (2 days office, 3 days WFH)Training, career progression and monthly incentives by providing customer serviceWallet Wizard is a Smart Loans financial service by Credit Corp Financial Services...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description Are you looking for a fast paced, financially rewarding, and competitive environment? If the answer is yes, then read on, this could be your next step in your career! At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. **Job...


  • Adelaide CBD, Australia Chameleon Customer Contact Full time

    As South Australia re-opens after COVID-19 CCC's RETAIL & EVENT PROMOTIONS CAMPAIGNS are EXPANDING; with vacancies all over Adelaide; - Australian Firefighters Calendar (charity fundraising kiosks / promotions) - Byju's (children's online learning kiosks / promotions) - all paying above Award base hrly rates + uncapped commissions! What's Available Retail...


  • Adelaide, Australia Adbri Full time

    The Role We have an exciting opportunity for you to take the next step in your career! We are looking for a Customer Service Officer to join our dynamic team in the Thebarton concrete order office on a fixed term contract. Join a company that supports and celebrates their employees. Competitive salary within a fantastic team environment. As the Customer...


  • Adelaide CBD, Australia BespokeHR Full time

    If you are passionate about being part of a tech start up, this is an exciting opportunity to use your customer service skills within a fast growing, innovative company. - Part-time or full-time position based in Lot Fourteen with flexible work arrangements - Awesome product to work with that is a game changer for clients - Be part of the team that bring...


  • Adelaide, Australia Humanology Full time

    Entry-level opportunity with genuine career growth - Full-time, permanent role in a well-established Australian business - Join a supportive, fast-paced team working with local and global partners **The Opportunity** If you’ve got a few years of experience and a strong drive to grow, this is a great opportunity to step into a full-time role where...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...