Head of Client Relationships

3 days ago

North Adelaide, Australia LLL Australia Full time

**LLL AUSTRALIA**
As Australia’s only philanthropic bank, LLL Australia provides loans to the Lutheran Church of Australia (LCA) churches, schools, aged care facilities and associated organisations, thereby promoting the missional work of the LCA. In addition, LLL offers a suite of personal and business savings accounts.

As an Authorised Deposit-taking Institution (ADI), the LLL is regulated under the Banking Act and by APRA. Its mission is to provide business and financial support to the Lutheran Church of Australia (LCA) while providing excellent service to all customers and safeguarding the interests of depositors.

Benefits offering:

- Flexible working arrangements
- Competitive salary and benefits, including free on-site parking
- A purposeful, connected culture
- Tailored professional development

**HEAD OF CLIENT RELATIONSHIPS**
Reporting to the Chief Relationships Officer, the Head of Client Relationships is accountable for the effective leadership, management, and operational delivery of customer relationships with the current and potential borrower and deposit community.

The role will support the Chief Relationship Officer to create a customer centric culture within the organisation, as well as optimising relationships for longevity with borrowers and depositors by understanding their motivations and goals.

The Head of Client Relationships will be accountable for all aspects of lending to the specialised industries of schools, aged care, retirement living, camps and congregations for all Lutheran church bodies, as well as the requirement for monitoring and continuously improving the management of lending related credit risk.

Principle responsibilities:

- Build strong relationships with borrowers to support the realisation of their strategic objectives
- Build and maintain effective business relationships and manage connection with commercial customers
- Participate and manage regular borrowing customer forums to gain feedback
- Participate and manage regular deposit customer forums to understand depositor sentiment
- Develop risk-based pricing capability across relevant sectors
- Review and develop processes for lending that support best practice
- Streamline Credit Committee reporting to support efficient work practices

Key Requirements:

- Degree in Accounting or related profession
- Experience in a senior leadership role within the banking sector, particularly relationship management of commercial clients
- Ideally a strong network and understanding of the Education and/or Healthcare industry
- Strong commercial and strategic acumen
- Experience using technology to drive efficiencies and productivity

**LLL AUSTRALIA**
As Australia’s only philanthropic bank, LLL Australia provides loans to the Lutheran Church of Australia (LCA) churches, schools, aged care facilities and associated organisations, thereby...

  • Client Relationship Analyst

    2 days ago

    Greater Adelaide SA, Australia LLL Australia Full time

    **LLL AUSTRALIA** Lutheran Laypeople’s League Australia (LLL) is a demonstration of the incredible power of people, united in faith, working together towards a common purpose - to transform money into a force for good. The mission of the LLL is to provide business and financial support to the Lutheran Church of Australia (LCA), such as loans to churches,...

  • Head of Client Service Delivery

    5 days ago

    North Sydney, Australia Experian Full time

    **Company Description** Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics...

  • Client Relationship Associate

    2 days ago

    North Sydney, Australia PassportCard Full time

    **Client Services Associate / B2B Customer Service Rep** - New North Sydney office with amazing views - Incredible company culture - Career progression opportunities, fast growing company - Competitive Salary + Super + STI up to 10% of Base Salary - Wonderful employee experience program - Full product training provided to ensure you are set up for...

  • Client Relationship Coordinator

    5 days ago

    Adelaide Region SA, Australia Unidex Healthcare Full time

    **Client Relationship Coordinator**: **Key Responsibilities and Duties**: - Providing timely and accurate responses to inquiries from clients. - Creating rosters for support workers in alignment to clients' needs - Account management including the day-to-day customer enquiries, complaints and organization of support workers - Recruitment of support workers,...

  • Relationship Executive, Commercial Banking

    7 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Relationship Executive, Commercial Banking (Adelaide) - **You are passionate about nurturing a client base and building strong, new and impactful relationships**: - **You have exceptional communication, negotiation and presentation skills and thrive in a high performing team**: - **We are proud to support businesses across Adelaide to build successful...

  • Relationship Manager

    1 week ago

    Far North Queensland, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per year

    Who are we?Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.As part of the broader Home Buying team, Third Party Banking is...

  • Head of Customer Relationship Management

    2 days ago

    North Sydney, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Head of Civil Atc

    3 days ago

    North Ryde, Australia ROHDE & SCHWARZ GmbH & Co. KG Full time

    **Your tasks**: - The Head of Civil Air Traffic Control (ATC) is the senior role responsible for the business development and sales successes of Rohde & Schwarz Australia within the Civil Air Traffic Control market throughout Australia, New Zealand and the Pacific. - The Head of Civil ATC is the Account leader for all ANSPs within R&S Australia’s...

  • Head of Student Engagement

    2 days ago

    North Parramatta, Australia Catholic Education Diocese of Parramatta Full time

    **Job no**: 506909 **Work type**: ongoing full-time **Location**: Catholic Schools Parramatta Diocese **Categories**: School Leadership As part of the mission of the Catholic Church in the Diocese of Parramatta, the Head of Student Engagement is accountable for providing strategic leadership to ensure student wellbeing and compliance with relevant...

  • Supplier Relationship Manager

    5 days ago

    North Sydney, Australia Ventia Pty Limited Full time

    Supplier Relationship Manager **Date**:11 Nov 2024**Location**:North Sydney, NSW, AU, 2060**Company**:Ventia**What's on offer**: - Join one of the largest essential service providers in Australia and New Zealand. - Flexible base location - Split your time in the office and work from home. - Key leadership role with opportunity make an impact. Full time...