Client Relationship Coordinator

13 hours ago

Adelaide Region SA, Australia Unidex Healthcare Full time

**Client Relationship Coordinator**:
**Key Responsibilities and Duties**:

- Providing timely and accurate responses to inquiries from clients.
- Creating rosters for support workers in alignment to clients' needs
- Account management including the day-to-day customer enquiries, complaints and organization of support workers
- Recruitment of support workers, nurses, etc.
- Updating of files such as rosters, client communications and support worker documents
- Providing excellent communication to all clients by anticipating and resolving issues in a manner that exceeds the client's expectations.
- Participating in on-site visits
- Delivering other documentation as required by the client.
- Communicating regularly with the client to evaluate satisfaction and proactively identifying upcoming needs.

**Requirements**:

- Ability to coordinate multiple tasks simultaneously with differing levels of urgency
- Keen attention to detail to ensure accuracy of data
- Able to perform well in the face of tight deadlines and challenges
- Demonstrate a high degree of professionalism and accountability
- Excellent communication skills (verbal and written)
- Excellent analytical thinking and organization skills
- Experience with Microsoft products: Outlook, Excel & Word
- Ability to work alternate weekends from home on an on-call basis

**Ideally you will have**:

- Healthcare/Disability industry experience
- Some recruitment experience

**Company Perks**

At Unidex Healthcare, we value our employees. You can expect the following while working with us.
- Possibility of hybrid work from home schedule
- Casual, professional work environment
- Free parking
- Uncapped commission structure

Adelaide, Australia

Permanent

Healthcare & Medical
Management

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