Service Desk Team Lead

13 hours ago

South Sydney, Australia Peoplebank Full time

**Our Client**:
A long-standing Client of Peoplebank is seeking a** Service Desk Team Leader** to join their team for an initial 6-month contract.

The **primary focus of this role** is to leader and provides hands-on leadership and support to a team of service desk staff providing including IT Service Desk support and IT Purchasing Support.

**Skills and Experience**:

- Tertiary qualifications in Information Technology, Computer Science, or a related discipline
- Experience leading an IT Service Centre or Service Desk team
- Passionate about delivering excellence in customer service
- Exceptional communication skills with the ability to communicate technical and non-technical concepts to a wide range of stakeholders.
- Hands-on team leader who will be capable of joining the phone queue and directly assisting customers in times of peak demand

**Desirable**
- Experience with SDP and Jira
- Experience with Service Management toolset administration
- You would be required to work on side for 4 days a week (negotiable)_

If you are seeking the next step in your career, please APPLY NOW

For any further questions or information, please contact Haniksha at (03) 8080 7225 and quote job #249876
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

  • IT Service Desk Team Lead

    1 week ago

    South Brisbane, Australia Abano Healthcare Full time

    **Company Description** Abano Healthcare** is the largest Dental Support Organization (DSO) in Australia and New Zealand, supporting over **1,500 dentists and 280+ dental practices** with cutting-edge technology, training, and operational excellence. We are seeking a **Help Service Desk Team Leader** to lead and support our IT Service Desk team, ensuring...

  • Service Desk Team Lead

    1 week ago

    Sydney, Australia Carnival Full time

    Join the world's largest cruise holiday operator - Oversee IT service levels for ship and shore side users - Convenient location in modern Chatswood 2067 premises We have an exciting opportunity for a Service Desk Team Lead to join our IT team leading a team of two! Reporting to the Senior Manager - IT Operations, you will be responsible for day-to-day...

  • Service Desk Team Lead

    2 days ago

    South Brisbane, Australia Empire Careers Full time

    Location : South Brisbane Job Type : Fixed Term/ Temp Job Salary : Attractive Package This government agency is seeking a leader who will drive improvement across all facets of the agencies IT landscape. You will lead an onnovative and engaging team to support the strategic and ongoing direction and requirement of the agency in the delivery of this...

  • Service Desk Team Lead

    2 hours ago

    Sydney, New South Wales, Australia beBeeServiceDesk Full time $114,375 - $137,500

    Job Title: Service Desk Team LeadWe are seeking an experienced IT professional to lead our Service Desk team and drive continuous improvement in operational processes and practices.As a seasoned leader with strong technical expertise, you will inspire your team to excel in providing customer-focused support services. Your ability to translate technical...

  • Service Desk Team Lead

    13 hours ago

    Sydney, Australia GWF Full time

    George Weston Foods make and supply some of Australia & New Zealand's favourite and most innovative brands and products. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, dips, flour, milled products, animal feed and hygiene solutions. We are one of ANZ's largest food manufacturers employing over 6000 people,...

  • Service Desk Lead

    7 days ago

    Sydney, Australia humm Full time

    **hummgroup (ASX-HUM) **is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, credit cards, and business financing products has been designed around the core needs of...

  • Service Desk Lead

    1 week ago

    Sydney, Australia Ashdown Consulting Full time

    $700 - $877 p/d + super - Sydney CBD - 6 month contract **Service Desk Lead | 6 - Month Contract | $969 P/D Incl. Super** - $700 - $877 P/D + Super - 6 - Month Contract - Sydney CBD **About the company** This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • Service Desk Lead

    7 days ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Service Desk Lead Job Title: Service Desk Lead Contract Type: Contract Salary: AU$950 - AU$969 per day Reference: 6941 Contact Name: Tito Tealdo Job Description - IS Service Desk Lead - IS Service Desk Lead - $877.07 + super day rate - 6-month contract - CBD location**Your new company** This government organisation is seeking an enthusiastic IS Service...

  • Service Desk Lead

    7 days ago

    Sydney, Australia Boral Full time

    **The Opportunity** We’re looking for a **Service Desk Lead** to join our IT team and lead a high-performing group of Technical Support Analysts. In this pivotal role, you’ll oversee the daily operations of our service desk, manage escalations and major incidents, and ensure the seamless resolution of service requests. You’ll champion excellent...

  • Service Desk Lead

    1 week ago

    Sydney, Australia Ontrack Systems Full time

    Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...