Service Desk Team Lead

5 hours ago

South Sydney, Australia Peoplebank Full time

**Our Client**:
A long-standing Client of Peoplebank is seeking a** Service Desk Team Leader** to join their team for an initial 6-month contract.

The **primary focus of this role** is to leader and provides hands-on leadership and support to a team of service desk staff providing including IT Service Desk support and IT Purchasing Support.

**Skills and Experience**:

- Tertiary qualifications in Information Technology, Computer Science, or a related discipline
- Experience leading an IT Service Centre or Service Desk team
- Passionate about delivering excellence in customer service
- Exceptional communication skills with the ability to communicate technical and non-technical concepts to a wide range of stakeholders.
- Hands-on team leader who will be capable of joining the phone queue and directly assisting customers in times of peak demand

**Desirable**
- Experience with SDP and Jira
- Experience with Service Management toolset administration
- You would be required to work on side for 4 days a week (negotiable)_

If you are seeking the next step in your career, please APPLY NOW

For any further questions or information, please contact Haniksha at (03) 8080 7225 and quote job #249876
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

  • Service Desk Team Lead

    2 days ago

    South Brisbane, Australia Empire Careers Full time

    Location : South Brisbane Job Type : Fixed Term/ Temp Job Salary : Attractive Package This government agency is seeking a leader who will drive improvement across all facets of the agencies IT landscape. You will lead an onnovative and engaging team to support the strategic and ongoing direction and requirement of the agency in the delivery of this...

  • Service Desk Team Lead

    5 hours ago

    Sydney, Australia GWF Full time

    George Weston Foods make and supply some of Australia & New Zealand's favourite and most innovative brands and products. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, dips, flour, milled products, animal feed and hygiene solutions. We are one of ANZ's largest food manufacturers employing over 6000 people,...

  • Service Desk Lead

    7 days ago

    Sydney, Australia Ashdown Consulting Full time

    $700 - $877 p/d + super - Sydney CBD - 6 month contract **Service Desk Lead | 6 - Month Contract | $969 P/D Incl. Super** - $700 - $877 P/D + Super - 6 - Month Contract - Sydney CBD **About the company** This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • IT Service Desk Team Lead

    2 days ago

    Sydney, New South Wales, Australia Bluefin Resources Pty Limited Full time $100,000 - $130,000 per year

    A large financial organisation is on the lookout for an IT Service Desk Team Lead for a permanent position based in the Sydney CBD. The purpose for the role is to lead the provision of technical support to internal staff (including those operating remotely) covering technical and troubleshooting assistance related to computer hardware and software, mobile...

  • Service Desk Lead

    1 week ago

    Sydney, Australia Ontrack Systems Full time

    Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

  • Service Desk Lead

    1 week ago

    Sydney, Australia Ontrack Systems Aus Pty Ltd. Full time

    Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

  • Service Desk Lead

    1 week ago

    Sydney, Australia Harvey Nash Full time

    Work From Home - Hybrid. MSSP / MSP - Training, Certifications in Microsoft Stack & Cyber - Easy Parking & walking distance from St Leonards Exciting opportunity for a L1/1.5 Service Desk Analyst, to take their next career step into a Leadership role. We are looking for a motivated ‘Senior’ Service Desk Engineer OR Lead, with at least 2-3 years’...

  • Service Desk Team Leader

    1 week ago

    Sydney, Australia GrainCorp Full time

    Select how often (in days) to receive an alert: Create Alert Role: Service Desk Team Leader Location: Sydney Salary Range: $120,000 - $130,000 (including superannuation) Overview As the Service Desk Team Leader you will provide strategic and operational leadership to the IT service desk team, ensuring efficient and customer-focused support. Your...

  • IT Service Desk Team Leader

    1 week ago

    Sydney, Australia CareCone Australia Full time

    Carecone is hiring for an **Information Technology Service Desk Team Lead** **Location**: Sydney, NSW **Duration**:Permanent Position - Manage a team of 7 service desk members to support the service desk - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action...

  • Service Desk Team Leader

    4 days ago

    Sydney, Australia GrainCorp Full time

    **About our team** What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in...