Service Desk Lead

2 days ago

Sydney, Australia Ashdown Consulting Full time

$700 - $877 p/d + super
- Sydney CBD
- 6 month contract

**Service Desk Lead | 6 - Month Contract | $969 P/D Incl. Super**
- $700 - $877 P/D + Super
- 6 - Month Contract
- Sydney CBD

**About the company**
This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government strategy, managing investment priorities, funding and allocations.

**About the role**
The Service Desk Lead supports the Principle Manager IT Customer Services directly in the provisions of service deliver.
- Responsibilities:_
- Manage service desk requests: AV, requests, replace laptops, if internet not working.. etc
- Attend problem management meetings
- Supervise account provisioning activities
- Supervise team members

**About you**
- Strong understating of Service Desk processes
- Excellent verbal and written communication skills.
- Permanent resident or citizen
- Per NSW Government policy all employees must be fully vaccinated.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

  • Service Desk Lead

    12 hours ago

    Sydney, Australia humm Full time

    **hummgroup (ASX-HUM) **is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, credit cards, and business financing products has been designed around the core needs of...

  • Service Desk Lead

    13 hours ago

    Sydney, Australia Boral Full time

    **The Opportunity** We’re looking for a **Service Desk Lead** to join our IT team and lead a high-performing group of Technical Support Analysts. In this pivotal role, you’ll oversee the daily operations of our service desk, manage escalations and major incidents, and ensure the seamless resolution of service requests. You’ll champion excellent...

  • Service Desk Lead

    13 hours ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Service Desk Lead Job Title: Service Desk Lead Contract Type: Contract Salary: AU$950 - AU$969 per day Reference: 6941 Contact Name: Tito Tealdo Job Description - IS Service Desk Lead - IS Service Desk Lead - $877.07 + super day rate - 6-month contract - CBD location**Your new company** This government organisation is seeking an enthusiastic IS Service...

  • Service Desk Lead

    4 days ago

    Sydney, Australia Ontrack Systems Full time

    Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

  • Service Desk Lead

    4 days ago

    Sydney, Australia Ontrack Systems Aus Pty Ltd. Full time

    Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

  • Service Desk Team Lead

    2 weeks ago

    Sydney, Australia Brennan IT Full time

    **Brennan IT** We are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working...

  • IT Service Desk Team Lead

    4 days ago

    Sydney, New South Wales, Australia Bluefin Resources Pty Limited Full time $100,000 - $130,000 per year

    A large financial organisation is on the lookout for an IT Service Desk Team Lead for a permanent position based in the Sydney CBD. The purpose for the role is to lead the provision of technical support to internal staff (including those operating remotely) covering technical and troubleshooting assistance related to computer hardware and software, mobile...

  • Service Desk Technician

    2 weeks ago

    Sydney, Australia NinjaOne, LLC Full time

    **About the Role** We are searching for a Tier 1 Service Desk Technician to support our growing IT organization. You will join our team supporting NinjaOne's expanding employee population with timely and accurate IT troubleshooting. Use your IT expertise of computer hardware, software, and network troubleshooting to identify and diagnose day to day...

  • IT Service Desk Analyst

    2 days ago

    Sydney, Australia Novotech Asia Full time

    Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our people are critical in...

  • Service Desk Analyst

    2 days ago

    Sydney, New South Wales, Australia THOMAX Full time $90,000 - $120,000 per year

    The CompanyJoin our industry-leading team in the fast-moving supply chain technology space, with clients across the globeThomax is a rapidly growing developer of SaaS cloud-based supply chain software, with our technology powering millions of parcel movements each year across a wide range of sectors and businesses. Originally founded in Australia, Thomax now...