Service Desk Lead

3 days ago

Sydney, Australia Ashdown Consulting Full time

$700 - $877 p/d + super
- Sydney CBD
- 6 month contract

**Service Desk Lead | 6 - Month Contract | $969 P/D Incl. Super**
- $700 - $877 P/D + Super
- 6 - Month Contract
- Sydney CBD

**About the company**
This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government strategy, managing investment priorities, funding and allocations.

**About the role**
The Service Desk Lead supports the Principle Manager IT Customer Services directly in the provisions of service deliver.
- Responsibilities:_
- Manage service desk requests: AV, requests, replace laptops, if internet not working.. etc
- Attend problem management meetings
- Supervise account provisioning activities
- Supervise team members

**About you**
- Strong understating of Service Desk processes
- Excellent verbal and written communication skills.
- Permanent resident or citizen
- Per NSW Government policy all employees must be fully vaccinated.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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