Collections Specialist

5 days ago

Sydney, Australia Talent Web Full time

Strong focus on health and wellbeing
- Career potential with a growing company - grow with them
- Flexible working arrangements

**Company Overview**:
Australia’s leading finance specialists who operate nationally and are backed by some of Australia’s leading investors.

**Role Overview**:
My client is looking for a full-time Collections Specialist to match the rapid growth in customer demand.

As a Collection Specialist, you will have full autonomy for assisting current customers with their overdue repayments.

**Your day will look a little like this**:

- Monitor and investigate overdue accounts on a daily basis
- Contact customers to discuss how to be back on track with their plan
- Modify and manage each allocated customer’s flexible plan
- Update payment status and report updates to other teams
- Work with the credit team to modify payment plan projections

**Your experience and personal attributes will include**:

- Excellent phone manner and interpersonal skills
- Have exceptional attention to detail and organisation skills
- Problem-solving and client-centric approach
- 2 + years experience in a similar role or any role in finance, payment collections, or education sectors
- Knowledge or ability to understand interest and payment calculations
- A passion for providing exceptional customer service

Sound like you? Then please hit APPLY or call Arron Johnson on 0490 118 732 for more details and a confidential chat.

SCR-arron-johnson

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