Head of Business Technology Pam

JLL supports the Whole You, personally and professionally.
The Head of PAM Technology is a leadership role influencing and driving overall ‘OneJLL’ business success in our Property Asset Management (PAM) business.
The role is responsible for leading the strategic planning, implementation and management of technology solutions, developing and executing technology strategies that enable operational efficiency, enhancing client experiences, and driving digital transformation within the PAM function.
This role reports to our Head of Property Management Australia and forms part of our PAM Executive Leadership Team.
Specific responsibilities include.
Driving alignment and implementation of company wide initiatives.
Overseeing the implementation and integration of technology systems within the PAM function, including property management, leasing and facility management platforms.
Facilitating system selection processes, vendor evaluations, and contract negotiations to ensure optimal technology solutions.
Coordinating cross-functional teams to ensure seamless integration and data integrity across platforms.
Supporting business lines to develop new business opportunities.
Driving transformation and strategic initiatives.
Leading your team with a strong customer orientation and focus. Understanding and sharing JLL’s leadership behaviours.
Driving a commitment to the Client Plus program.
Working closely with other business lines to introduce new services and drive growth.
Leading with a strong customer orientation and focus.
Being an advocate for the customers in both internal and external conversations.
Being familiar with local market trends and industry changes to provide strategic advice to clients on their portfolio.
Experience & Qualifications.
A successful track record in the property/ real estate/ professional services industry.
Your exceptional leadership skills will encourage the team to achieve the best possible performance. You have proven ability to motivate, engage and promote personal development and deal with a variety of issues concurrently whilst under pressure.
This is the opportunity to strategically contribute at an Executive level, so the role is really suited to someone looking to further raise their profile in the industry.
Dedicated to exceeding client’s expectations, you ensure excellence in delivery is achieved through the right solution and you're persuasive yet can instil confidence and trust among stakeholders, with a gravitas to drive change and obtain results.
You can bring together various constituents across the organisation to help drive client solutions and it doesn’t matter who it is, but you can talk to anyone at any level, actively collaborate, and help others succeed.
What you can expect from us.
Recognition benefits.
Corporate discounts and offers.
‘Senior Directors’ Leave and ‘You’ Days.
Health & Wellbeing programs.
Learning & Development platforms.
Paid time off for volunteer work.
Premium offices.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.