Operations Support Specialist

2 weeks ago

Brisbane, Australia TNT Express Full time

**OUR VALUES**

Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

**What you’ll be working on**

As the Operations Support Specialist SpS, you will be responsible as the go-to person of specialist knowledge which may include providing specialist advice to employees, management or customers.

You will execute operating procedures and process compliance with service quality and operational performance at the forefront.

**Main Responsibilities**:

- Managing or maintaining systems and processes or completing projects to develop or change system processes as appropriate.
- _ Operational & Performance Issue Resolution_
- _ Service Assurance; Customer Service; Admin & Support; Operations Support; Vendor interaction_

Brisbane, Eagle Farm, 4009

**Skills & Experience**
- _ Accuracy & Attention to Detail_
- _ Microsoft Office & PC Skills; Planning & Organizing Skills_
- _ Networking Skills; Problem Solving Skills_
- _ 2 years of relevant work experience (highly regarded)_

**Benefits**
- Excellent career progression opportunities with a global organisation supported by free extensive in-house training programs and paid tuition assistance
- Rewards and recognition programs
- Special employee discounts on computers, electronics, health insurance, travel packages, and much more
- Full training and support in a friendly team culture **Who are we?** At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

We’re team FedEx - 700,000 people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

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