Operational Communications Specialist

Be part of an inclusive and high-performing team
- Enjoy a rewarding career move with opportunities for development
- Make a difference with a fund that puts members first

**About us**

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day. work from home

**About the role**

To support our success we are looking for an Operational Communications Specialist to join the Customer Marketing & Communications team based in Brisbane, Sydney or Melbourne. As an Operational Communications Specialist, you will be responsible for the creation, verification and delivery of operational communication to Australian Retirement Trust members. This will see you:

- Assist in the development of the optimal communication journey to meet operational and transactional communication needs.
- Create exceptional customer centric communications ensuring they portray technical and legislative information in an engaging yet simple way.
- Coordinate the production process for operational documents, including the compliance, legal and verification processes.
- Work with business stakeholders to understand technical requirements and translate these into clear, concise and effective high-quality communications that are understood and enjoyed by stakeholders.
- Engage and influence the business and team to understand and communicate dependencies, schedules, priorities and achievability of both organisation wide initiated projects and change

This role is available as an initial 12 month max-term/ secondment opportunity.

We are **flexible** with location provided you can attend or Brisbane, Sydney or Melbourne office at least once a week.

**About you**

If this is the right role for you, your skills and qualifications may include:

- Tertiary qualifications in marketing, business management or project management.
- Experience in large scale marketing, product or brand change or transformational programs in the financial services industry.
- Demonstrated record of successfully planning, and managing marketing projects of complexity, cost and/or value in a medium sized corporate environment.
- Demonstrated record of successful project delivery with a focus on delivery to scope, schedule, cost, and quality plans.
- Proven knowledge of, and experience using recognised project management methodologies and tools, in particular agile methods.
- Knowledge of, or the ability to rapidly acquire knowledge of, Agile & PRINCE2 project management methodologies.
- Proven ability to lead the development of solutions with a focus on business enablement and outcomes.
- Proven ability/experience in corporate and project procurement processes including tendering.
- Demonstrated experience with coaching Project specialists.
- Proven knowledge and understanding the function of governance structures in a medium sized corporate environment.
- Demonstrated superior skills in understanding project risk management.

**How you'll benefit**

As part of the Australian Retirement Trust team, you’ll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members. We provide a dynamic and rewarding work environment featuring:

- Competitive salary, bonus, and super offerings
- Flexible work arrangements
- Generous parental leave entitlements
- A focus on learning and development, including study assistance
- Volunteer and community service leave
- LGBTQI + and disability employee networks
- Wellbeing initiatives including Employee Assistance Program and discounted health insurance
- An additional leave day each year on top of annual leave.

**Next steps