Aso6 Assessment and Resolution Officer

1 week ago

Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

**Department for Education**
**Job reference**: 618450
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Why work with us**:
Every child and young person deserves a great education.

We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

**About the Role**:
The Complaints Management Team provide a quality mediation and education complaint management service, achieving the timely resolution of school and preschool complaints.

This role promotes best practice and provides expert advice and consultation services on a range of complaints based on significant discipline knowledge of government and education complaint handling processes. This role undertakes a range of complaint functions that includes the resolution of complaints in an effective, timely, fair and transparent manner in line with the departments Complaint Management Policy and Procedure. Dependent on business requirements, the role may be required to provide day to day supervision of 3 x ASO3 customer service officers on an as needs basis.

**Qualifications**:
**Desirable**: A degree in education, public policy, social work, mediation or a related area.
***
**Special Conditions**:
The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN -EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.

For all other Special Conditions please refer to the attached Position Description.

**Remuneration**:
ASO6 $98,478 - $104,165 per annum (1.0 FTE) + superannuation (11.5%) and leave loading.

**Enquiries**:
**Application Instructions**:
Applications should be made through the IWorkForSA website.

Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter addressing the key competencies in the attached position description.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.
***
**Additional Note**:
This is a full-time contract role (1.0 FTE), initial 6-month term contract.

**Applications close**: 17/09/2024 11:30 PM

  • Aso6 Funding and Monitoring Officer

    2 weeks ago

    Adelaide, Australia SA Government -OFFICE FOR EARLY CHILDHOOD DEVELOPMENT Full time

    **Office for Early Childhood Development** **Job reference**: 618155 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: The Office for Early Childhood Development has been formed with a clear mandate. To create a fairer and better future for all children in South Australia by implementing...

  • ASO6 ASO7 Policy Officer – Multiple positions

    7 days ago

    Adelaide, South Australia Department for Energy and Mining, South Australia Full time $104,165 - $116,864 per year

    The Department for Energy and Mining is committed to building a diverse and flexible culture. We encourage and welcome all applications from women, diverse community groups and ages, Aboriginal and Torres Strait Islanders and people with disabilities.Immediate vacancies availableRecommended candidates will be placed in our talent pool until end of financial...

  • Aso6 Project Officer

    7 days ago

    Adelaide, Australia SA Government -SOUTH AUSTRALIAN HOUSING TRUST Full time

    **South Australian Housing Trust** **Job reference**: 672337 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone The Project Officer reports to the Director and engages with leaders and staff across the SA Housing Trust, providing executive support, expert advice and project skills to support both the...

  • ASO6 Claims Manager

    2 weeks ago

    Adelaide, South Australia Randstad Australia Full time $80,000 - $120,000 per year

    Claims Manager, IM & RTWInjury Management & Return to Work FocusLegislative & Regulatory Experience requiredASO6, 3-6 mth ContractAre you a dedicated and confident individual with proven skills and experience in injury management, workers compensation and return to work consultation? Looking for a contract role that will offer opportunities to make a...

  • Aso6 Project Officer, Property Services

    3 days ago

    Adelaide, Australia SA Government -SOUTH AUSTRALIAN HOUSING TRUST Full time

    **South Australian Housing Trust** **Job reference**: 638887 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone The Project Officer reports to the Executive Director and engages with leaders and staff across the SA Housing Trust, providing executive support, expert advice and project skills to support both the Property...

  • Aso6 - Site Implementation Officer

    1 week ago

    Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

    **Department for Education** **Job reference**: 701642 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Why work with us** Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with...

  • ASO6 Implementation Partner

    7 days ago

    Adelaide, South Australia Office for Early Childhood Development Full time $98,478 - $104,478 per year

    Office for Early Childhood DevelopmentJob reference:703459Location:5000 - ADELAIDEJob status:Long Term ContractEligibility:Open to Everyone*Why Work With Us:*The Office for Early Childhood Development has been formed with a clear mandate: to create a fairer and better future for all children in South Australia by implementing the accepted recommendations of...

  • Aso6 Training Specialist

    2 weeks ago

    Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

    **Department for Education** **Job reference**: 676412 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with...

  • Aso6 System Project Officer

    7 days ago

    Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

    **Department for Education** **Job reference**: 619665 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone **About Department for Education** Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in...

  • ASO6 Project Coordinator, ICT

    2 weeks ago

    Adelaide, South Australia Office for Early Childhood Development Full time $98,000 - $104,000 per year

    Office for Early Childhood DevelopmentJob reference:695531Location:5000 - ADELAIDEJob status:Long Term ContractEligibility:Open to EveryoneWhy Work With UsThe Office for Early Childhood Development was created to champion change and to help build a system that gives all South Australian children a flying start to life.Guided by the recommendations of the...