ASO6 Claims Manager

2 weeks ago


Adelaide, South Australia Randstad Australia Full time $104,000 - $130,878 per year

Claims Manager, IM & RTW

  • Injury Management & Return to Work Focus
  • Legislative & Regulatory Experience required
  • ASO6, 3-6 mth Contract

Are you a dedicated and confident individual with proven skills and experience in injury management, workers compensation and return to work consultation? Looking for a contract role that will offer opportunities to make a significant contribution to a dynamic team? Then this is it…

Reporting to the Manager, Safety and Wellbeing your expertise will assist in contributing to the agency's Injury Management system ensuring legislative compliance and best practice is adhered to and maintained.

Key Responsibilities Include

  • Manage and resolve claims and compensation related issues through responsible participation in grievance and dispute resolution.
  • Represent the Agency on legal and compensation matters within delegation of authority, with particular respect to negotiation and representation at the SA Employment Tribunal and with claimants and their representatives, ensuring the timely and cost-effective resolution of disputes.
  • Deliver prompt, efficient, cost effective and equitable claims and compensation services, including consultancy, claim determinations, monitoring and approval of costs inclusive of treatment and income maintenance, negotiation and resolution of disputes, to DCP, which meet all legislative requirements and accreditation standards.
  • Develop and maintain best practice and innovative approaches to claims and compensation, which ensures equity, diversity and individual needs of the injured worker are considered and reduces the impact of work-related injury to the individual and the organisation.
  • Review and prepare reports to ensure opportunities for improvement are identified and actioned with a focus of continuous improvement and best practice.
  • Contribute to the implementation of IM plans, program and strategies which support the strategic priorities of the Agency.

Ideally You Will Possess

  • Demonstrated knowledge of injury management legislation, regulations, standards, policies and practices, with familiarity across other state and national frameworks desirable.
  • Demonstrated ability to work collaboratively with multiple stakeholders such as employees, managers, medical professionals and insurers.
  • Exceptional time management and organisational skills with a proactive mindset and excellent attention to detail.

How To Apply
Please select "Apply Now" above.

For a confidential discussion and to find out more about this opportunity please call Sonia Charman from Randstad on

More Opportunities with our Public Sector Clients

Randstad is an approved talent supplier to all levels of government. We recruit for a broad range of job types across all departments. If this role isn't for you, view all our government job opportunities on our dedicated site:

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


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