Account Executive/return to Work Coordinator

4 days ago

Sydney, Australia Gow-Gates Insurance Brokers Full time

Due to successful growth, we are looking for an Account Executive/Return to Work (RTW) Coordinator to join our

highly regarded Workplace Solutions Team. We are looking for a strong team player to help support our clients

with Workers Compensation Claims, injury management and RTW services.

This would suit someone who has previously worked in a Workers Compensation/Injury management/Claims

management role/s and are looking to progress their career and be a direct extension of our clients. We are looking

for someone with a positive outlook and who wants to be part of our collaborative, supportive and social team.

**Responsibilities will include**:

- Retention of existing portfolio by providing high quality service and advice in an efficient, professional, and

compliant manner
- Actively seek opportunities to stimulate both new business and organic growth
- Identify and assess key injury trends, risk exposures and opportunities for improved performance
- Attend claims reviews and proactively collaborate with all key parties to ensure development and

implementation of cost-effective RTW strategies
- Development of RTW plans and identification of suitable duties
- Case conferences with doctors, injured workers, and service providers
- Develop and maintain a high degree of technical knowledge in order to perform duties effectively.

**About you**
- 5+ years’ experience in either a claims management or RTW role
- Ability to effectively lead the coordination of workers compensation claims management processes and

early intervention strategies
- Ability to multitask and communicate with many stakeholders
- Empathy and strong relationship management skills
- Ability to work within a team and autonomously to achieve required outcomes within required time frames

Established in 1963, Gow-Gates is one of Australia's largest and leading privately owned Insurance Brokers and

Financial Services providers. We work with businesses and individuals across a diverse range of sectors and our

clients choose to partner with us because of our extensive experience, expertise, knowledge, innovation, and

proactive approach.

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