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Return to Work Coordinator

2 weeks ago

Sydney, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As the Return to Work Coordinator, you will pro-actively and effectively provide support to the management of internal worker’s compensation claims across multiple schemes.

This will be a full time, 12 month contract position based in any of our offices across Australia, with flexibility to work from home.

YOUR RESPONSIBILITIES
- Prepare and implement Return to Work strategies regularly within timeframes to achieve the optimum outcome and minimisation of claim costs.
- Manage and prioritise a portfolio of internal Workers Compensation claims
- Establish and maintain effective relationships with injured workers, employers and third party service providers, including phone and face to face communication
- Liaise with all internal and external stakeholders regularly to progress strategies and actions.
- Ensure claims files and other files are accurately and professionally updated on a regular basis.

ABOUT YOU
- Desired knowledge of medical terminology or Allied Heath background
- A driven professional with the ability to maintain a flexible approach across all levels of stakeholders
- Passion for helping others and proven track record for delivering excellent customer service
- Proven ability to influence and deliver outcomes
- Aptitude to adapt quickly and work well within a team

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super