Service Administrator

2 days ago

Sunshine, Australia Melt Executive Full time

Our client is a leader in providing forklifts and elevated work platform equipment to their clients across Australia. Due to a team member going on maternity leave, they are seeking an experienced service administrator to support their service division.

As a Service Administrator (Mat Leave Cover), your main responsibility is to provide essential support to the Administration staff, ensuring smooth coordination of customer bookings and scheduling inquiries with the relevant team members and customers.

**Primary Responsibilities**:

- Work with the team to communicate progress reports to customers throughout the day.
- Assist in arranging service booking calls for customers and rental machines.
- Aid in scheduling and coordinating technicians for customer service calls.
- Contribute to maintaining the database, ensuring timely input of new customers into the computer database.
- Support the processing of invoices, ensuring they are generated accurately and promptly following the Company procedures manual.

**About You**:

- Certificate II and III in Business Administration would be advantageous.
- Demonstrate a strong commitment to excellence with a proactive approach.
- Ability to work effectively with mínimal supervision.
- Good written and oral communication skills.
- Computer literate with excellent data and typing skills.
- Team player with general office and interpersonal skills.
- Attention to detail in all tasks.
- Professional presentation and telephone manner.

In return our client is offering a competitive salary, extended annual leave, flexible working arrangements, and the opportunity to join a growing business that will provide ongoing career development and well as training programs to up-skill your current qualifications. This position is a maternity leave cover.

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Extended annual leave
- Professional development assistance

Schedule:

- Day shift

Work Authorisation:

- Australia (required)

Work Location: In person

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