
Customer Service Officer
1 week ago
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Customer Service Officer
**Customer Service Representative**:
- Full Time - Monday to Friday and the Shift can vary between the hours of 7am to 7pm
**Do you enjoy assisting customers?**
We are looking for individuals who are dedicated, understanding, and motivated to assist people and families during challenging times.
You will be responsible for delivering excellent experience to our customers and clients. You will work collaboratively with your Sedgwick colleagues and have the customer and client at the centre of everything you do whilst achieving timely outcomes.
**What are my accountabilities?**
- Coordinate triage efforts as calls are received
- Obtain and process key information relating to customer enquires
- Maintain high level of customer service with all internal and external stakeholders
**About you**:
- Self-motivated, driven and customer centric.
- Caring, empathetic and resilient
- Enjoy working within a fast-paced environment.
- Exceptional communication and organisational skills
- Basic Microsoft Office skills
Sedgwick supports a hybrid working model, which becomes available following the completion of initial training. Training days will be paid and conducted at our metropolitan Wollongong office.
Please note that as part of our recruitment process, we conduct work rights and police checks. Additionally, we use Hirevue to facilitate online interviews.
**Caring Counts**
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
**Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV**
**Why Sedgwick?**
Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
Every day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.
Whether you’re in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there’s a place for you here to be a force for good.
**Some of the Benefits of working with us are**:
- Hybrid working arrangement. #LI-Hybrid
- Sedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education
- +0.5% on top of Superannuation Guarantee
Domestic and International Career Pathways
Sedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace
Sedgwick is an Equal Opportunity Employer.
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Mercer Full timeMercer Coniston, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Officer role at MercerMercer Coniston, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at MercerWe are seeking a talented individual to join our Customer Service team at...
-
Customer Service Officer
9 hours ago
Wollongong, Australia Mercer Full timeWe are seeking a talented individual to join our **Customer Service** team at **Mercer**. This role will be based in the **Wollongong** office. This is a hybrid role that has a requirement of working at least three days a week in the office. As a **Customer Service Officer**, you will play a crucial role in providing exceptional support to our fund members,...
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Supagas Pty Ltd Full timeMaternity Leave Contract- An excellent opportunity to join a growing company in a fast paced industry.- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Supagas Pty Ltd Full timeMaternity Leave Contract- An excellent opportunity to join a growing company in a fast paced industry.- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...
-
Customer Service Officer
4 days ago
Wollongong, Australia Greater Bank Full time**About the role** We areseeking dynamic and motivated **Customer Service Officer** in the **Illawarra Region**. This is a **fulltime permanent** position with the hours of work being **Monday to Friday, 8:50am to 5:05pm**. Our Customer Service Officer are motivated and driven to make a real difference for our customers. They put our customers first and...
-
Customer Service Officer
8 hours ago
Wollongong, Australia Greater Bank Full time**About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Illawarra Region**. This is a **fulltime permanent** position with the hours of work being **Monday to Friday, 8:50am to 5:05pm**. Our Customer Service Officer are motivated and driven to make a real difference for our customers. They put our customers first and...
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Sedgwick Part timeBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...
-
Customer Service Officer
3 weeks ago
Wollongong, New South Wales, Australia Cleanaway Waste Management Full timeCustomer Service Officer – Fixed Term Full TimeLocation: Unanderra, NSW, AustraliaThe OpportunityReporting to the Customer Service Supervisor within our Commercial and Industrial arm, you will be the first point of contact for our valued customers and play a crucial role in engaging with the customers via phone and email to address inquiries, resolve...
-
Customer Service Officer
1 week ago
Wollongong, New South Wales, Australia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Customer Service Officer
2 weeks ago
Wollongong, New South Wales, Australia Sedgwick Part timeBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...