Customer Service Officer

5 days ago

Wollongong, Australia Supagas Pty Ltd Full time

Maternity Leave Contract - An excellent opportunity to join a growing company in a fast paced industry. - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market. **About the Role** To support our growth focused approach, we are seeking an enthusiastic, confident and vibrant **Customer Service Officer** to join our team on a **MATERNITY LEAVE** contract. This role will be based from our **branch** in **Wollongong** **Duties & Responsibilities** - Be the first point of contact for all incoming calls and visitors and ensure the smooth operation of the office - Minimize outstanding debtors and reconcile debtors as necessary - Handle customer queries and accounts in a professional and timely manner - Provide customers with product, service and procedural information - Accurate new customer account setup - Process credit card payments as required - Support Operations and Sales staff **Skills & Experience** - Extensive experience in administration / in-bound call centre / customer service role - Experience in credit, debtor & cash handling - A professional and friendly telephone manner as the major focus of this role is telephone based - Good attention to detail - A professional approach and positive attitude to your work **Benefits** - Competitive Salary Package - Work in a state of the art office building with on site parking. - Monday to Friday - Day hours, immediate start If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team, please click

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