Loyalty Platform Specialist

2 days ago

Sydney, Australia Virgin Australia Full time

**Work type**:
Full-Time (Permanent)**Location**:
Sydney**Job type**:
IT**Applications close**:
**Loyalty Platform Specialist**:
Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

**What you’ll be doing**:
The Loyalty Platform Specialist liaises with business stakeholders to provide advice on the capabilities of the Core Loyalty Platform. With a solution-focused mindset, you will make recommendations on how the business can achieve key objectives in an innovative and challenging environment and implement them.

**You’ll be great in this role if you**:

- Come with 3+ years Experience in working with and managing relationships with software and systems Vendors
- Have a proven track record of solution design, analysis, configuration and testing relating to loyalty systems
- Are experienced working on ALMS or other major loyalty platforms
- Have strong interpersonal, verbal reasoning and analytical skills to interpret business needs and translate into tangible solutions
- Enjoy managing multiple stakeholders to influence outcomes and solutions
- Can communicate commercial strategies into technical solutions and translate this to the business stakeholders
- Have a tertiary degree or similar in related discipline
- Understand Project Management Methodology - PRINCE2 or PMBOK (desirable)
- Have previous Business Analyst experience (desirable)

**What you’ll get from us**:
We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _Converge_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**:
**Ready to apply? **We’re ready to hear from you.

  • System Specialist, Loyalty

    1 week ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Full Time**Location**: Sydney**Job type**: IT**Applications close**: **System Specialist, Loyalty**: Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are...

  • CRM & Loyalty Specialist

    5 days ago

    Sydney, New South Wales, Australia Showpo Full time $80,000 - $120,000 per year

    About Us:Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation.Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true global...

  • CRM & Loyalty Specialist

    3 days ago

    Sydney, New South Wales, Australia Showpo Full time $90,000 - $120,000 per year

    About Us: Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation. Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true...

  • Loyalty Strategy Specialist

    1 week ago

    Sydney, New South Wales, Australia Virgin Australia Full time $80,000 - $120,000 per year

    Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia's award-winning loyalty program with over 13 million Members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.Velocity is all about smart, simple, and speedy rewards. As part of our vibrant team, you'll...

  • Airline Loyalty Performance Specialist

    3 days ago

    Sydney, New South Wales, Australia Virgin Australia Full time $80,000 - $120,000 per year

    Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia's award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.Velocity is all about smart, simple, and speedy rewards. As part of our vibrant team, you'll...

  • Airline Loyalty Performance Specialist

    3 days ago

    Council of the City of Sydney, Australia Virgin Australia Airlines Full time

    We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful. Like any good mission, this one starts with our people. Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better...

  • Marketing Manager

    2 days ago

    Sydney, New South Wales, Australia Loyalty & Reward Co Full time $60,000 - $100,000 per year

    OverviewRole:Marketing ManagerPart-time | 22.5 hours per week across three days | Sydney-based with hybrid flexibilityReports to:Stacey Lyons (Loyalty Director) and David Schneider (Loyalty Director)Location:Level 11, 10 Carrington Street, Sydney, NSW, 2000Company DescriptionLoyalty & Reward Co is a leading loyalty consulting agency, with offices in London,...

  • Customer Loyalty

    1 week ago

    Sydney, Australia Sonnel Hospitality Full time

    **Customer Loyalty & Data Analyst** Sonnel is a fast-growing hospitality group and we’re just getting started. We’re passionate about creating unforgettable customer experiences, and we believe data is the key to unlocking loyalty, growth, and connection. Our team is entrepreneurial, agile, and driven by insight — and we’re looking for someone who...

  • Platform Specialist

    2 weeks ago

    Sydney, Australia Unruly Full time

    **_Who is Nexxen (formerly known as Unruly/Amobee)?_** One platform. Endless opportunities. In an ecosystem where everyone's trying to get closer - buyers to sellers, platforms to clients, brands to consumers - Nexxen bridges new opportunities in ways that others cannot. Data, service and planning capabilities are our superpowers, enabling our clients to...

  • CRM & Loyalty Manager

    3 days ago

    Sydney, New South Wales, Australia SCC Talent. Full time $100,000 - $150,000 per year

    If you're searching for a role where your ideas and creativity truly shape how thousands of customers connect with a brand, this is your moment. In this exciting role you'll have full responsibility for all lifecycle marketing activitiesAs the CRM & Loyalty Manager, you'll craft and optimise everything from program strategy to the daily details—designing...