Service Advisor

2 days ago

Sydney, Australia Penske Full time

**Your New Opportunity**:
A fantastic full time, permanent role has come up for a **Service Advisor **to join our Off Highway Service team. You'll be based in our **Chipping Norton** Branch, working as a key liaison between our customers and our Service Technicians.

**In this role you will**:

- Have proactive communication with workshop customers daily - taking bookings, advising of progress and providing estimated finish times
- Provide accurate quotes to customers and provide timely follow up
- Process invoices upon completion of jobs
- Respond to phone queries in a fast, efficient manner
- Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
- Keep an eye on technician workloads to ensure repair and service timeframes are met with productivity & efficiency targets being met
- Work in partnership with the Service Manager and Technicians to manage WIP (work in progress) to increase efficiencies
- Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care

**About you**:

- Enjoy and have passion for providing service advice and solutions, delivering excellent customer service
- Previous Off-Highway Customer Service experience will be an advantage, but not essential.
- Prior knowledge of one or more of our products would help, but we provide fantastic training
- Strong communication skills, written and verbal, with a knack for building personal connections
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment

**About Us**:
Penske Australia is the go-to destination for diesel and gas engines, power systems & heavy vehicles. With iconic brans like Western Star, MAN, Dennis Eagle, _mtu_, Detroit and Allison, you know you're in good hands. With on
- and off-highway markets across the nation, you'll be joining a 50,000 strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing and Logistics Management. Why don't you power up with Penske and take the next step in your career?

**Why join Penske?**

At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:

- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.

**Be ambitious. We are.

  • Advisor Ministerial

    2 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Role**:Advisor Ministerial and Parliamentary Services (2 roles)? **Role type**:Temporary Full Time (6 months and 12 months) **Grade**:SNSW Grade 7/8 -The package includes base salary ($95,136 - $112,164), plus employer's contribution to superannuation and annual leave loading. **Location**:Sydney /Hybrid working options **About ServiceNSW** At Service...

  • Advisor, Snsw Safety

    2 days ago

    Sydney, Australia Service NSW Full time

    **Advisor, SNSW Safety**SNSW **G**rade** **7**/**8**1 **x **O**ngoing **F**ull**-**T**ime**Location: Haymarket, Parramatta, or Gosford** As the Advisor, SNSW Safety, you will be responsible for supporting the implementation of work health and safety initiatives and programs. The role collaborates with internal stakeholders and key internal and external...

  • Shared Data Access Service Advisor

    2 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Shared Data Access Service Advisor, Closing the Gap Priority Reform 4 (Identified)Clerk Grade:07/08Salary Range:$113,574 - $125,720 + superEmployment Type:Full-Time, Temporary opportunity - until 30 June 2028.Location:McKell, Hybrid office arrangements - two days a week in the officeThe Closing the Gap Priority Reform 4 (PR4) Program, within NSW Department...

  • Cyber Security Advisor Manager

    2 days ago

    Sydney, Australia Service NSW Full time

    **Cyber Security Advisor Manager** - ** SNSW **G**rade** 11/12**: - ** 1** x **Ongoing Full-Time**: - ** Headquarter location is McKell, Sydney** As the Cyber Security Advisor Manager,** **you will provide complex cyber security, advice, awareness, resilience and/or training initiatives for Cyber Security to improve organisational or whole-of-government...

  • Service Advisor

    2 weeks ago

    Sydney, Australia Inchcape Full time

    Are you passionate about cars and customer service? Do you have a knack for solving problems and ensuring the smooth operation of vehicles? If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Subaru - part of the Inchcape Group, bring 160 years of history and innovation to the automotive...

  • Advisor, Employment Programs

    1 week ago

    Sydney, Australia Service NSW Full time

    **Advisor, Employment Programs** - **SNSW Grade 7/8** - **1 x Ongoing Full-Time** - **Location: Haymarket** **About the team**: The Employment & Leadership Programs team focuses on designing, developing, and implementing innovative and sustainable programs that align with both government and organisational strategic goals. We deliver best-practice...

  • Strategy Advisor

    4 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Strategy Advisor, Ongoing opportunity based in Sydney CBD, with hybrid options available** Solving the hardest problems requires the best people. Are you passionate about driving great outcomes for our customers and our people through the development of business strategies? Are you an experienced advisor looking for an exciting new opportunity to...

  • Service Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time $60,000 - $90,000 per year

    Are you passionate about the automotive industry and dedicated to providing top-notch customer service? Subaru Parramatta is seeking a skilled and motivated Service Advisor to join our team and ensure our customers receive the best service experience.What's the opportunity?As a Service Advisor, you will be the face of our service department, providing...

  • Customer Service Advisor

    2 weeks ago

    Sydney, Australia HAYS Full time

    Customer Service Advisor on the Northern Beaches **Your new company** A well known retail company located on the Northern Beaches is looking for a Customer Service Advisor to join their team. Having gone through a period of growth and restructure to improve their offering, this company is looking for customer focussed people who have a passion for meeting...

  • Advisor, Risk

    2 weeks ago

    Sydney, Australia Service NSW Full time

    **Advisor, Risk** - ** SNSW Grade 7/8** - ** 1 x Ongoing Full-Time** - ** Location - Haymarket, Gosford or Parramatta** - ** Salary range**: $102,899 - $121,317pa, plus superannuation and leave loading **About The Team**: Our Governance, Risk, Compliance and Safety team is a dedicated group of professionals committed to ensuring the highest standards of...