Customer Service Advisor
4 days ago
Customer Service Advisor on the Northern Beaches
**Your new company**
A well known retail company located on the Northern Beaches is looking for a Customer Service Advisor to join their team. Having gone through a period of growth and restructure to improve their offering, this company is looking for customer focussed people who have a passion for meeting customer demands.
**Your new role**
In this role you will be responsible for:
- Answering incoming calls and processing orders
- Checking product availability and advising on delivery times
- Dealing with complaints and returns
- Producing quotes
- Building relationships with customers and gaining repeat business
**What you'll need to succeed**
To be successful in this role, you'll need:
- A passion for providing customer service
- The ability to learn new IT systems
- To be a team player
- Drive and ability to adapt to change/receive ongoing training and development
- The ability to work in a fast paced environment
**What you'll get in return**
This company offer the feel of a family business with the structure of a large corporation. They are a growing company who offer a unique service to their client and this has ensured their success, given job security and low staff turnover. This department has a fantastic culture which is down to great leadership who appreciate diversity and work to bring out peoples' strengths.
Applications welcomes from experienced customer service advisors with office or retail experience.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2743837
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