Assistant Operations Manager

3 days ago

Sydney, Australia The Executive Centre Full time

**About you**

Are you a motivated flexible workspace professional looking to take your career to the next level?

This is a rare opportunity for a client centric Operations Manager (Senior Engagement Manager) to join our business in Sydney CBD.

You will be equally comfortable on the front-line answering calls and engaging with clients as well as stepping into the leadership parts of the position.

**The Company**:
The Executive Centre is a market leader in premium flexible workspace across APAC and UAE with 180+ locations in some of the world’s most prestigious buildings. Our clients join us for seamless office solutions and a business class corporate hospitality experience.

**The Position**

The Senior Engagement Manager works with our reception team as first point of contact for clients and visitors and is responsible for the seamless operating of one or multiple serviced office locations.

In this role you and your team will provide a range of reception and business support services including:

- Meet & greet of clients and guests
- Telephone answering
- Mail and courier handling
- System data input and updates
- Administration support
- Meeting room services
- Barista coffee and bar service
- IT support (basic)
- Invoicing and reporting

As part of the seamless operating of the office locations, you will be responsible for or involved with:

- Client on-boarding and off-boarding processes
- Team leadership, including recruitment, training and development
- Facility management
- Business process & SOP, maintenance and implementation
- Invoicing and reporting

**What We Offer**
- Personal and professional development opportunities
- Premium office environments
- Employee Recognition Program
- Employee Incentives e.g., paid birthday & community service leave
- Supportive and fun team environment

**The Right Person**

A professional, friendly, and detail-oriented person who is personable and well presented, with a keen interest to continue to learn and grow.

Key traits that help to succeed:

- Flexible workspace experience is highly desirable
- Corporate / hospitality experience
- Personable, enthusiastic, honest
- Attentive with a strong eye for detail
- A team player with a can-do attitude, who leads by example
- Excellent communication skills - written & verbal
- A passion for providing exceptional customer service

**Employee Value**
- We understand that The Executive Centre plays a vital role in the daily world our teammates and members live and work in._
- From inspiring workspaces to excellent advancement opportunities, we offer employee incentives that support your quality of life and daily work experience._
- We're building a workplace that supports your current accomplishments while also help you prepare for the future._

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Paid volunteer leave
- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

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