Customer Service Representative

3 days ago


Northbridge, Australia KinCare Full time

**Job Description**:
**About the role**:
We are looking for a talented customer service representative to join our busy inbound call centre. Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality. You'll be required to direct calls, enter information to our system, liaise with team members at all levels and assist customers with their queries ranging from service times, general questions, and any other ad-hoc requests that come in.

We offer a hybrid work model, with 2 days per week in the Northbridge office and the rest from home.

What else you can expect:

- 1 weekend shift a month
- Shift times of 6am - 2:30pm, 8am - 4:30pm, or 10:30am - 7pm
- Overtime hours available
- Ongoing training & coaching for your development
- Career development opportunities
- Secure parking on-site.
- A fun, engaging and supportive team.
- 5 days additional annual leave once you reach your 12 month anniversary with KinCare _(T&Cs apply)_

**About you**:
To be successful in the role, you will need to be empathetic and customer focused. Experience working in a call centre environment is ideal, however, having strong communication skills and being self sufficient will allow you to go far in the role. Additionally, you will have outstanding attention to detail, initiative and be able to work well under pressure. Strong technical capabilities and computer skills are a must, given the nature of the role.

**Why KinCare?**

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

To learn more about what we can offer, please visit our Employee Benefits page.



  • Northbridge, Australia KinCare Full time

    **Job Description**: **About the role**: We are looking for a talented customer service representative to join our busy inbound call centre. Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality. You'll be required to direct calls, liaise with team members...


  • Northbridge, Australia YHA Australia Full time

    Be part of a collaborative team that values excellence and innovation - Opportunities for career growth and professional development - Discounted stays in YHA Australia properties **Who we are** At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive...


  • Northbridge, Australia RED RATE PTY LTD Full time

    We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Queensland, Victoria, South Australia, and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We...

  • Service Advisor

    2 weeks ago


    Northbridge, New South Wales, Australia Royal Automobile Club of WA Full time $60,000 - $80,000 per year

    Are you passionate about the automotive industry and ready for your next career challenge? RAC Auto Services is currently seeking a dedicated and customer-focused Service Advisor to join our dynamic team at our Northbridge Service Centre.About RACRAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted...


  • Northbridge, Western Australia North Metropolitan Health Service Full time $60,000 - $80,000 per year

    Do you want to be a part of a team that promotes and improves the health of its people and community?We are currently recruiting for a dynamic and personable Administration Officer for a full time, permanent appointment, working in our Child and Adolescent forensic Service. Part time applicants, interested in a job share arrangement will also be...

  • Retail Salesperson

    2 days ago


    Northbridge WA, Australia Wing Hong Food Service Full time $45,000 - $60,000 per year

    Wing Hong Butcher is a leading provider in the grocery retail industry, known for our high-quality products and exceptional customer service. We are dedicated to delivering fresh and appealing meat products to our customers, ensuring a delightful shopping experience. Join our enthusiastic team and contribute to a vibrant retail environmentJob SummaryWe are...

  • Support Coordinator

    3 days ago


    Northbridge, Australia Ruah Full time

    **About Ruah**: Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges. Our professional team of operational and...

  • Retail Manager

    2 weeks ago


    Northbridge, Australia Authentic Bites Dumpling House Karrinyup Full time

    **Why Join Us?** - Management opportunity in Perth’s beloved dumpling and clay-pot rice brands, including Juicy Bao Bao (Northbridge, Willetton, East Victoria Park) and Authentic Bites Dumpling House. Enjoy a blend of tradition, innovation, and friendly service-with both human and robotic team members featured at Juicy Bao Bao. - A supportive, family-like...


  • Northbridge, Western Australia City Toyota Full time $60,000 - $80,000 per year

    Aftercare Consultant – Award-Winning Toyota DealershipLocation: Perth, WAWork Type: Full TimeIndustry: Automotive / Sales & Customer ServiceSalary: Competitive base + commission + company benefitsJoin one of Perth's most respected and award-winning Toyota dealerships as our next Aftercare Consultant. We pride ourselves on delivering exceptional customer...


  • Northbridge, Australia Auto Masters Australia PTY LTD Full time

    No experience required! Just a passion for automotive! - Full time | Opportunity to complete Apprenticeship - $15 - $22 per hour - award equivalent **Full Job Description** We have an exciting opportunity for someone who has a passion for the Automotive Industry. We are looking for a **Junior** Workshop Assistant to join our team. The location of the...