Administration Support Officer

$64,032 to $68,808 per annum + 10% superannuation
- 6-month part-time (0.6) fixed-term position (January 2026)
- Hybrid and flexible working arrangements available

Baw Baw Shire Council is seeking a motivated and detail orientated individual to join our Planning and Development team as an Administration Support Officer. In this role, you will provide essential administrative and customer service support to ensure the efficient processing of statutory planning matters.

**About Baw Baw Shire Council**

A Baw Baw Shire Council career goes beyond business as usual. You'll find exciting development pathways rich in opportunity. Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.

Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.

At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired. We encourage the exploration of new ideas. We support the enhancement of building on current skills and developing new ones.

Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs. This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.

**About the Role**

As the Administration Support Officer - Statutory Planning, you will play a key role in supporting the Statutory Planning team through a wide range of administrative functions. Your responsibilities will include:

- Performing confidential administrative tasks, ensuring information is managed securely and appropriately.
- Managing general correspondence, data entry, scanning, photocopying, and document handling.
- Providing high-quality customer service to both internal and external stakeholders—via phone, in person, and written communications.
- Supporting VCAT-related administrative duties.
- Ensuring data accuracy within corporate information systems and proper handling of public-facing documentation.
- Contributing to the maintenance and improvement of council systems aligned with your experience.
- Promoting and adhering to a safe and healthy work environment.
- Supporting broader team goals through flexibility and a proactive approach to additional tasks as required.

To thrive in this role you will have:

- A Certificate III in Business (Administration) or experience in an administrative role.
- Strong customer service skills with the ability to effectively engage with a diverse range of people.
- Initiative and problem-solving skills to manage daily administrative challenges.
- High attention to detail, accurate data entry, and strong written communication skills.
- Excellent time management skills with the ability to prioritise tasks and work within tight deadlines.
- Competence with Microsoft Office, particularly Word and Excel.

We know great people don’t always tick every box. At Baw Baw Shire Council, we understand that job ads can sometimes feel overwhelming, and that imposter syndrome is real If this opportunity excites you but you’re not sure you meet every single requirement, we still encourage you to apply. We’re interested in your potential, your passion, and the unique perspective you can bring to our team.

**Why you'll love working at Baw Baw Shire**
- Hybrid work is the norm here at Baw Baw for roles that can support it.
- Flexible work options, Baw Baw is committed to work-life balance.
- Learning and development opportunities through professional development programs.
- Access to rostered day off every four weeks (when working full time.)
- Career development opportunities.
- Study/development assistance.
- Employee Assistance Programs (EAP.)
- A thriving Social Club.
- Close to Public transport.
- Ample free parking nearby.

**Further Information and How To Apply**
- Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment._