Field Service Technician

3 days ago

Point Cook, Australia fibreHR Full time

Randalls is seeking a motivated individual looking for a role where no two days are alike. Join us as a Field Service Technician at Randalls Equipment, where you'll be on the road, in the office or warehouse, collaborating with clients and the team to deliver exceptional service.

**About the Role**:
As the Field Service Technician, you will be the face of the Randalls brand. You will be responsible for overseeing sales of parts, operations and ensuring a seamless customer experience and consistently representing our brand. Duties include:

- Foster a robust safety and environmental performance culture across all daily operations.
- Proactively engage with customers to understand their needs and preferences, striving to deliver unparalleled service.
- Utilize market intelligence to tailor solutions that meet specific customer requirements effectively.
- Support the Customer Service Manager by promptly addressing reasonable requests.
- Adhere consistently to organisational policies and procedures while actively contributing to the overall management of the business at Randalls.
- On the road and travelling to visit clients, some overnight travel is required when visiting regional clients.
- Provide training to clients onsite or via the phone ability to communicate and understand our products in depth is critical.

**Skills and Experience required**:

- Experienced Diesel Mechanic, Diesel Fitter or Heavy Plant Mechanic/Fitter with hydraulic and electrical system experience is essential
- Successful record of identifying customer needs, developing strategies, and providing quality customer service
- Technical competence in interpreting customer requirements & practical troubleshooting ability
- Previous experience in the heavy equipment industry is highly desirable
- Demonstrated ability to work independently without supervision
- Excellent verbal & written communication skills

On offer is a competitive salary, a monthly Rostered Day Off (RDO) and an extremely friendly and supportive work environment where we value hands-on collaboration.

  • Pool Service Technician

    1 week ago

    Victoria Point, Queensland, Australia Redlands Pool Service Full time $60,000 - $80,000 per year

    Does being by a pool, underneath tropical palm trees with an ocean breeze, sound like your idea of a job?  Would you like a job that is physically active, will challenge and engage you?  Would like to be a part of a dynamic supportive team that helps bring summer fun to our customers lives?  Then join our team at Redlands Pool Service.We are looking for a...

  • National Field Manager

    5 days ago

    Millers Point, Australia Clemenger Field Marketing Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Customer Service Representative

    21 hours ago

    Point Cook, Victoria, Australia Workforce Extensions Full time $60,000 - $80,000 per year

    Looking for more than just a job? Here's your chance to join something special. Plum Heating & Cooling, a local business with over 30 years of excellence, is widely recognised for its integrity, strong team culture and standout service. With consistent growth and thousands of five-star Google reviews, Plum is now seeking a Customer Service Representative to...

  • Service/installation Technician

    5 days ago

    Taren Point, Australia ACDC Motorized solutions Full time

    **3rd or 4thYear Electrical Apprentice Job Opportunity** **Service / Installation Technician** **Full time** **About Us **For over 40 years, ACDC Motorized Solutions has grown to become one of the leading and most experienced importers and distributors of Automatic Gate Systems & Window Automation products in Australia, New Zealand, and Papua New Guinea....

  • Customer Service Manager

    1 week ago

    Point Cook, Australia HYTECH SOLAR Full time

    Job Title: Customer Service Manager Company: Hytech Solar Location: Melbourne (Point Cook) Employment Type: Full-Time **Salary**: AUD 80k -90k + superannuation per year, based on experience and qualifications **About Us**: Hytech Solar is a leading provider of solar energy solutions, dedicated to delivering exceptional service and innovative products to...

  • Registered & Apprentice Plumbers

    18 hours ago

    Point Cook, Victoria, Australia Workforce Extensions Full time $60,000 - $80,000 per year

    Bored in your current job? Looking for a challenge with a company that provides excellent on the job training. Don't be nervous or worried about not having heating and cooling knowledge because the team at Plum Heating and Cooling will upskill you as a Plumber to a fully trained technician in no time at all. If you have the right attitude and enjoy helping...

  • Technicians

    5 days ago

    Taren Point, Australia A&D Refrigeration & Air Conditioning Full time

    **About us**: **A&D Refrigeration & Air Conditioning** **have long been serving the greater Sydney community for over 50 years with a strong commitment to service and customer satisfaction. Due to growing & expansion of our business we have a vacancy for a permanent self-motivated fully qualified experienced technicians. The successful applicant will have...

  • Salon Receptionist

    24 hours ago

    Point Cook, Australia Gaia Studio Full time

    Join Our Vibrant Team as a Salon Receptionist! Are you a warm, friendly, and nurturing individual with a passion for creating unforgettable experiences? We have an exciting opportunity for you to become the heart of our thriving salon! At Gaia Studio, we believe in the power of a genuine smile and a welcoming presence to make our clients feel truly...

  • Service Supervisor

    2 weeks ago

    Pelican Point, Western, Australia Chubb Fire & Security Full time $90,000 - $120,000 per year

    Service Supervisor – Fire ProtectionWe are seeking a highly experienced Service Supervisor to join our Bunbury team.About UsA leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST and our...

  • Building Permits Officer

    3 days ago

    Point Cook, Australia B&G Sheds Full time

    **What is in it for you?** We are seeking a self-motivated Building Permits Officer. - Full-time, 38 hours, flexible work arrangements. - Great opportunity to work with a small, supportive and motivated team. - Work in our main office at 20 Wallace Ave, Point Cook VIC 3030 - Competitive salary in the range of $70-80K + Super. - Work independently with the...