Field Service Technician

2 weeks ago

Point Cook, Australia fibreHR Full time

Randalls is seeking a motivated individual looking for a role where no two days are alike. Join us as a Field Service Technician at Randalls Equipment, where you'll be on the road, in the office or warehouse, collaborating with clients and the team to deliver exceptional service.

**About the Role**:
As the Field Service Technician, you will be the face of the Randalls brand. You will be responsible for overseeing sales of parts, operations and ensuring a seamless customer experience and consistently representing our brand. Duties include:

- Foster a robust safety and environmental performance culture across all daily operations.
- Proactively engage with customers to understand their needs and preferences, striving to deliver unparalleled service.
- Utilize market intelligence to tailor solutions that meet specific customer requirements effectively.
- Support the Customer Service Manager by promptly addressing reasonable requests.
- Adhere consistently to organisational policies and procedures while actively contributing to the overall management of the business at Randalls.
- On the road and travelling to visit clients, some overnight travel is required when visiting regional clients.
- Provide training to clients onsite or via the phone ability to communicate and understand our products in depth is critical.

**Skills and Experience required**:

- Experienced Diesel Mechanic, Diesel Fitter or Heavy Plant Mechanic/Fitter with hydraulic and electrical system experience is essential
- Successful record of identifying customer needs, developing strategies, and providing quality customer service
- Technical competence in interpreting customer requirements & practical troubleshooting ability
- Previous experience in the heavy equipment industry is highly desirable
- Demonstrated ability to work independently without supervision
- Excellent verbal & written communication skills

On offer is a competitive salary, a monthly Rostered Day Off (RDO) and an extremely friendly and supportive work environment where we value hands-on collaboration.

  • Automotive Technician/ Mechanic Role

    7 days ago

    Cook Shire, Australia beBeeOpportunity Full time $67,000 - $97,000

    Join Our Automotive Team as a Service Technician/MechanicWe are seeking skilled and passionate individuals to join our fast-paced service team. As an automotive technician/mechanic, you will be responsible for diagnosing and repairing complex vehicle issues.The ideal candidate will have prior experience in the field, with a strong understanding of automotive...

  • Service Coordinator

    2 weeks ago

    Point Cook, Australia Hilda Care Full time

    **Full job description (Service Coordinator)** Hilda Care is a registered provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs. **Role Overview**: The...

  • Lab Technician

    3 weeks ago

    West Point, Australia Urgent Team Full time

    Lab Technician / Phlebotomist at Sherwood Urgent Care Join to apply for the Lab Technician / Phlebotomist at Sherwood Urgent Care role at Urgent Team Lab Technician / Phlebotomist at Sherwood Urgent Care1 day ago Be among the first 25 applicants Join to apply for the Lab Technician / Phlebotomist at Sherwood Urgent Care role at Urgent Team Urgent Team is...

  • Customer Service Manager

    1 week ago

    Point Cook, Australia HYTECH SOLAR Full time

    **About Us**: Hytech Solar is a leading provider of solar energy solutions, dedicated to delivering exceptional service and innovative products to our customers. We believe in the power of renewable energy and strive to create a sustainable future through our services. **Position Overview**: **Key Responsibilities**: Managing customer service and business...

  • Simulator Technician

    5 days ago

    Greenwell Point, Australia Thales Full time

    We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities. **About...

  • Apprentice

    1 week ago

    Point Cook, Australia Central Air Conditioning and heating Full time

    **Looking to get yourself an apprenticeship?** Want to become an Aircon/refrigeration technician! We are currently looking for a first year Air Conditioning/Refrigeration apprentice to join our family bussiness. The position is predominantly made up of installation and maintenance work, and all applicants must be being willing to learn and develop their...

  • Automotive Technicians/Mechanics Opportunity

    1 week ago

    Cook Shire, Australia beBeeOpportunity Full time $63,000 - $83,000

    Automotive Technicians/Mechanics OpportunityWe are seeking skilled Automotive Technicians/Mechanics to join our team. As a vital member of our service department, you will play a key role in ensuring the highest level of customer satisfaction and quality workmanship.Job Summary: Responsible for diagnosing and repairing complex automotive issues using...

  • Automotive Technician/Mechanic

    1 week ago

    Cook Shire, Australia Group 1 Automotive Full time

    OverviewMARKET LEADING PAYIra Ford Saco is part of the fast growing Group 1 Automotive, a leader in automotive retail and service.We are growing and looking for Quality Automotive Service Technicians/Mechanics to work with our Quality Dealership, representing a Quality Product Our Service Technicians should be passionate about customer service, take pride in...

  • Master Vehicle Technician

    7 days ago

    Cook Shire, Australia beBee Careers Full time $72,000 - $88,000

    As an Automotive Technician/Mechanic, you will be responsible for delivering exceptional service to our esteemed customers. With a constant flow of vehicles in need of expert care, you will have a steady stream of work that will keep you engaged and challenged.You will have access to cutting-edge diagnostic tools and state-of-the-art technology, empowering...

  • Customer Service Representative

    1 week ago

    Point Cook, Australia Contour Education Full time

    Are you passionate about creating positive experiences for students and their families? At Contour Education, we’re dedicated to supporting students throughout their educational journey, and our **Customer Service Representatives** are at the heart of delivering exceptional service every day. If you’re empathetic, reliable, and love being part of a...