Inbound Service/sales Consultant

2 weeks ago

Perth, Australia TenacityCX Full time

Multiple Permanent Work From Home Positions available - calling all states
- Unbelievable Employee Benefits - Reputable, High-end, Luxury Travel Company
- Base Salary + Super + Bonus

**Job description**
- Are you looking for a permanent full-time role?
- Do you want the flexibility to work permanently from home?
- Do you have a passion for customer service?
- Do you want long term career development opportunities?
- Do you have excellent rapport building skills - and like to show off your sales flare?

Is the above ticking your boxes? Well, if you answered yesyou’ll love this opportunity

Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a leading Global, Luxury Travel Company, who are looking for passionate, customer focussed service/sales experts

We have multiple opportunities for Inbound Service/Sales Consultants to join this rapidly growing Luxury Travel Company, who truly value their staff and clients. You will handle inbound calls from both customers and travel agents regarding luxury travel cruises. You will be responsible for building rapport, actively listening, and identifying the needs of the customer to provide a tailored luxury travel package. Utilise your natural people skills and consultative rapport building skills and enjoy being rewarded and recognised in this positive and supportive team

**To be successful in this role, you will need**:

- Previous customer service or sales experience
- Strong rapport building and interpersonal skills
- Excellent communication skills and active listening
- Contact centre and/or Travel industry experience - highly desirable but not essential
- A drive to succeed and a motivation to work towards targets
- Ability to follow company policies and processes

**What’s in it for you?**
- Great career progression opportunities - be part of a family feel culture
- Permanently work from home - calling all states in Australia (live in Regional Area, no worries)
- Salary + Super + Bonus
- Ongoing training and support
- Reward and Recognition - Incredible Travel Discounts included for family and friends
- Work for a reputable Global, Luxury Travel Company, who are customer centric and truly value their people.

*

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