Lounge & Bar Manager

**Job Number** 24153000
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**The Ritz-Carlton, Melbourne** is seeking a dynamic and passionate Lounge & Bar Manager to manage the operations of The Ritz-Carlton Lobby Lounge & Cameo Bar. This role will be responsible for managing and overseeing both bar & lobby lounge daily shift operations and supervision of employees, at the same time ensuring that our lobby lounge/bar deliver service excellence and maintaining the highest standards of quality and guest satisfaction.

**Responsibilities**:

- Manage the daily operations of the Lobby Lounge & Cameo Bar, ensuring smooth and efficient service.
- Roster, lead, train, and motivate the lounge and bar team to provide exceptional guest experiences.
- Develop and implement creative strategies to enhance revenue and drive guest engagement.
- Understands & manage beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Oversee the preparation and presentation of all beverages, ensuring adherence to The Ritz-Carlton's luxurious standards.
- Ensure compliance with health and safety regulations and maintain cleanliness and organization.
- Handle guest inquiries and complaints promptly,
- Collaborate with the culinary team to offer innovative food and beverage pairings.
- Monitor and analyze financial performance, adjusting operations to meet budgetary goals.
- Foster a positive working environment, encouraging teamwork and professional growth.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

**About You**:

- Flexibility to work evenings, weekends, and public holidays as required.
- Full time working rights required.
- RSA Certificate required.
- Proven experience in a similar role, preferably within a luxury hotel or high-end bar.
- Strong leadership and team management skills with a hands-on approach.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining luxury service excellence and absolute attention to detail.
- Extensive knowledge of beverage operations, including wine, cocktails, and spirits.
- Passion for delivering high-quality service and creating memorable guest experiences.

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And