Administrative Assistant

1 day ago

Mascot, Australia Employee Matters Pty Ltd Full time

Be the vital link between clients and the Company
- Riverwall are proudly family owned and operated
- This role has huge potential for growth

**Riverwall Restorations**

Riverwall Restorations is part of the Riverwall group who are a respected, family run building business with over 35 years’ experience working with Australia’s leading insurers and loss adjusters. They are the one stop shop support for any Building and Restoration; their restoration services include repair from fire damage, mould remediation and dry cleaning services.

The group is committed and proud to provide excellence in all their services.

**The Role**

This role of Administration Assistant, where every day is different, liaises between the Company and their clients & customers. It is responsible for delivering exceptional customer service and general client support with a high level of professionalism.
- Assist with enquiries from insurance companies, loss adjusters, brokers, insured & other parties.
- Generate and appoint new requests to the restorations team
- Raise, generate, and submit general documentation such as invoices, scopes of work etc
- Follow up on awaiting approval jobs with reference to ongoing reporting and due diligence

The role includes supporting the Riverwall management team with ad hoc administrative duties.

**Skills and Experience**
- At least 12 months experience within an office/customer service environment (phone based)
- Excellent communication skills with the ability to build a rapport with clients and the team
- Solid computer skills ideally with the MS Suite
- Good attention to detail and accuracy always
- Positive attitude and a willingness to learn
- Experience within the building industry is highly desirable but not essential
- Full rights to work in Australia

**What you can expect**
- Competitive salary with onsite parking
- A supportive and fun team environment - who ‘have each other’s back’
- Opportunity to learn and grow within the restoration business, IICRC certification can be supported

Click APPLY NOW or contact Maaike Coates (0488210430) for a confidential discussion.

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