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Group Product Manager
2 weeks ago
We’re Littlepay - a fast growing fintech based in Melbourne, and the world's only payment processor specialising in the transit and mobility sector. We've developed a payments platform that enables customers to pay for public transport using any payment card, mobile wallet, or wearable device. Littlepay is now processing transactions in 12 countries and continuing to expand globally.
**The opportunity**
At Littlepay, our purpose is to move more people through better payment experiences, both in-person via contactless and online via web and mobile checkouts. The Product team sits at the heart of achieving our shared ambition, and we’re looking for an ambitious Group Product Manager to lead product direction and drive execution with a tight knit group of Product people (Product and Iteration Managers and Business Analysts) across multiple workstreams.
Working closely with our Head of Product, internal stakeholders and strategic business partners, you’ll help shape the direction of our transit back office APIs, card tokenisation and payment processing APIs and SDKs. These product offerings sit at the core of our business, spanning card present and card not present payment processing environments and are undergoing rapid growth.
As a Group Product Manager, you will be both player and coach with 3-4 direct reports spread across their respective product workstreams. Your role will bring a strategic omni-channel portfolio view of objectives and initiatives across these teams, identifying value, priorities and cross team dependencies early in the cycle. You will inspire teams with your clear vision and passion for shaping solutions that meet partners needs.
**Key Responsibilities**
- Build strong technology partner (customer) relationships to understand, prioritise and communicate emerging needs as part of the product roadmap.
- Work closely with the Head of Product and other senior stakeholders to align the overall vision and strategy.
- Communicate the vision, strategy and objectives for a portfolio of CNP and transit back office APIs and SDKs in a bottom-up and top-down environment.
- Develop, maintain and deliver on OKRs and roadmaps in collaboration with teams.
- Identify gaps in teams and products with continuous improvement in mind.
- Measure and report on team success, performance and impact.
- Assist in defining and enforcing product support processes across teams in an environment where teams “own” and “run” production.
- Work with the Head of Product to manage team resources to deliver the right things at the right time.
- Lead, mentor, manage and hire Product people (PMs and/or IMs) to discover and deliver on the roadmap.
**Experience and Qualifications**
**About You**:
- 10+ years combined product management and product leadership experience
- Experience in technical product ownership - SaaS / B2B / API environments
- Payments background, card not present (e-commerce) advantageous
- Ability to think both analytically and strategically
- Excellent problem solving skills
- Highly organised, capable of context switching across many partners and product offerings
- Solid technical knowledge, capable of exploring and understanding technical initiatives
- Ability to influence, leaning on agile practices and frameworks
- Ability to work under pressure in a self organising, high trust environment
- Superb communication skills, ability to interact with multidisciplinary stakeholders
- High enthusiasm for developing knowledge and skills in others
**In return,**
You'll have the opportunity to learn about the payment processing ecosystem and be involved in the provision of critical services that impact millions of daily commuters. All within the tight-knit environment of an agile scale-up. We offer a competitive salary, flexible work conditions, ample opportunity for professional development, and a great CBD location close to Southern Cross station.
**What’s great about working with us at Littlepay**:
- Inclusive and diverse team who celebrates the uniquenesses we all bring to the company, whether neurological, cultural, gender and sexual identities, background etc
- Significant learning and development programs
- International travel opportunities
- Littlepay company wide public holiday
- We understand people have complex lives and we want you to feel comfortable to bring your authentic self to work
**Our Littlepay values**:
We value **trust and trustworthiness.**
- We begin from a place of deep trust, believing in our colleagues to know their stuff, take initiative, and get the job done. We build trust through transparent, forthright and honest communications, and by following through on our commitments.
We **embrace challenge **.
- We’re OK with challenging the status-quo and we aim to be thought-leaders as we navigate our evolving space. We actively seek out opportunities to be better at what we do, to grow, to ask for help, and to not be afraid to try new things.
We **solve pr
