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Retail Workshop Manager
2 weeks ago
**Purpose of the role**:
The Retail Manager manages retail workshop which provides in-house tyre, rim and wheel service to passenger vehicles, trucks and buses.
**Role Summary**:
The Retail Manager is a member of the leadership team and is responsible for managing the quoting, fitting operations and invoicing of the retail workshop at the Kewdale facility.
The retail workshop fits passenger, truck and bus tyres to rims up to 24inch and fits wheels to vehicles. It provides wheel alignments, wheel balancing and puncture repairs.
The Retail Manager leads the team of retail tyre fitters to complete all work at high levels of quality. They are also responsible for ensuring the workshop operates in a way that maximises the safety of staff and customers at all times.
**The role reports to the Managing Director.**
Primary tasks and responsibilities:
- Quoting
- Procurement
- Scheduling
- In conjunction with the Retail Leading Hand, provide a complete assessment and fitting service
- General housekeeping
- Safety
- Sales Invoicing
**Skills**:
- Generally good level of physical fitness- C and HR class Drivers Licence
- Forklift Licence
- Motor Vehicle Repairers Certificate and or Tyre Repairers Licence- Intermediate skill level in Microsoft 365 suite**Specific competencies**:
- Ability to lead a small team in a fast paced workshop environment
- Sound written and verbal communication
- Ability to think strategically and contribute to the broader business as part of the leadership team
- Strong customer orientation
- Ability to lead a young team to creat a safe working enviroment
