Customer Service Specialist

3 days ago

Chester Hill, Australia St.George Full time

**What’s the role?**

As a **Customer Service Specialist**with St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings. This rewarding role blends sales and customer service and holds accountability for sales and referral targets - all with an uncompromising commitment to empowering our customers to make the most of their money

This is a full-time, branch-based role at Chester Hill branch and the hours are across and inclusive of Monday to Friday.

**What do I need?**
- Banking experience is ideal, but not essential - your **high-performer energy**and unique ability to gauge and nurture **strong customer relationships**will be key to driving your success
- Strong experience in a **customer-facing / phone-based**sales**role
- **Resilience**, **tenacity**, and an ability to **flex**- no two days and no two customers are ever the same
- Proven experience of achieving **performance KPIs**with an uncompromising commitment to delivering an **exceptional customer service**:

- Comfortable when working with **numbers**and adept at navigating **multiple systems**:

- **Fluent in Arabic language**for engaging with Arabic-speaking clients, colleagues, and stakeholders

**Why join us?**

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

**Create your future today**

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the _"People with Disability and/or needing Accessibility Requirements" _page on our website.

  • Customer Service Representative

    5 days ago

    Chester Hill, Australia element14 Australia & New Zealand Full time

    **Responsibilities**: - Operating the credit card payment portal for AU and NZ customers (Semafone) - Inbound and Outbound calling to process payments of outstanding orders - Processing credit notes for relevant customer orders - Updating of FMS tickets in Salesforce CRM as required - Key account back-order reporting - Back-up for key account order...

  • Customer Service Team Member

    1 week ago

    Chester Hill, Australia Seafood Delight Full time

    **Seafood Delight** is seeking a **Customer Service Team** **Member** to join our team at our Chester Hill location. **Responsibilities**: - Greet customers in a friendly and welcoming manner - Take orders accurately and efficiently - Answer customer inquiries and provide information about our products and services - Handle customer complaints and resolve...

  • Customer Service Support Officer

    1 week ago

    Chester Hill, Australia Rashays Cafes and Restaurants Full time

    **NSW - Chester Hill Location - Free Parking Onsite**: - ** Full-Time, Part-Time, Casual Positions Available**: - ** Be Part Of A Fun, High-Energy Brand**: - ** Enjoy 50% off Rashays + Complimentary Coffee & Beverages** As Customer Service Support Officer, you will join us in our mission to give the best casual dining experience by always providing...

  • Customer Service Specialist

    3 days ago

    Rouse Hill, Australia St.George Full time

    Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia’s Biggest Bank. Bring your customer service and sales experience and build a long-lasting career in Banking and Finance! **What’s the role?** As a **Customer Service Specialist**with St George, you will proactively engage with customers in-person and...

  • Customer Service Specialist

    1 day ago

    Box Hill, Australia Bank of Melbourne Full time

    **Join our fabulous banking team in Box Hill**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** We get to know our customers as people around here - not as account numbers. And that takes a team of great people giving every person who walks into our branches an equally-great experience. Our Customer...

  • Customer Service Advisor

    5 days ago

    Rouse Hill, Australia Westpac Group Full time

    **Permanent position at St George in Rouse Hill**: - **Part-Time (35.5 hours per week) - 4x weekdays & every Saturday**: - **Located in Rouse Hill Town Centre, right next to the Metro!** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right...

  • Customer Service Officer

    6 days ago

    Spring Hill, Australia Medilaw Full time

    **Company Description** MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Customer Service Officer

    2 weeks ago

    Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Customer Service Consultant

    1 day ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    Are you searching for a crackin' new career? This exciting opportunity as a Customer Service Consultant might be the role you have been waiting for! **The Perks**: - Discounts on major retail brands, dinning experiences, insurances, travel, health and beauty and much more - Training and development - we pride ourselves on helping our people realising their...

  • Customer Service Consultant

    3 days ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    Are you searching for a crackin' new career? Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? This exciting opportunity as a Customer Service Consultant might be the role you have been waiting for! **The Role** Supporting...