Junior Service Coordinator

13 hours ago

Brisbane, Australia Add Staff Full time

Our client is a leading electrical contracting business in South East Queensland. They currently have an opportunity available in their Service/Maintenance division for a Junior Service Coordinator. This position is a front facing role based in their North Brisbane office.

**Primary Objective***

Reporting to the Domestic Account Manager, you will assist in identifying key resources and providing the support required for meeting the Service Teams’ objectives. High quality administration and attention to detail must be of paramount importance throughout the entire Service Team to ensure complete customer satisfaction.

You will be responsible for organising the field technicians’ daily schedules and co-ordinating tasks on a weekly basis, in conjunction with the Domestic Account Manager. You must be able to support and assist in managing a team, demonstrate leadership by example, possess sharp attention to detail and action decisions in a timely manner. Answering incoming calls, use conscious and inclusive decision-making skills, and enjoy customer service. Day to day responsibilities will include;
- Assisting in the management of the overall performance of the Service Department Teams including, but not limited to: operational performance, customer service, account management, financial performance, and new business
- Accounts payable and accounts receivable - actioned daily in accordance with the company’s KPI’s
- Establish and maintain successful relationships with clients, stakeholders, wholesalers, and suppliers
- Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions, planning, and reviewing compensation actions, enforcing all company policies and procedures
- Maintain exceptional communication and organisational skills including attention to detail and multi-tasking skills
- Implement the company and client’s safety, quality and environmental systems in conjunction with the Domestic Account Manager
- Ensure each individual team member is focused on achieving team goals and take appropriate action when performance standards are not being met
- In conjunction with the Domestic Account Manager, identify upskilling and training opportunities for all employees
- Attend all meetings as required, including submission of requested reports
- Operational efficiencies need to be monitored every day to ensure that all company vehicles are being utilised to the highest capacity from a scheduling point of view
- Undertake all other duties as requested by the Domestic Account Manager, Service Group Manager and General Manager.

You will also hold the following experience, skills and attributes:

- Previous working experience within Trades and Services industries
- Ability and confidence to communicate effectively with clients, management and service technicians
- Excellent organisation, time management and planning
- Good problem solving skills and strong sense of initiative
- Quick and accurate data entry skills
- High attention to detail is essential
- The ability to work under pressure and meet deadlines
- Must have strong Microsoft Office skills including Word, Excel and Outlook
- Ideally experience with CRM systems, invoicing and scheduling
- Experience with Simpro would be an advantage

**Benefits**

This is permanent, full time career opportunity with a leader in the industry. A standard week will see you working Monday to Friday. There is a competitive salary package on offer, holiday leave and standard employee benefits. Salary package will be negotiated based on experience.

  • Junior Support Coordinator

    5 days ago

    Brisbane, Australia My Narada Pty Ltd Full time

    We are Hiring for Junior Support Coordinator. One should be: 1. 20 - 25 years of age. 2. Having Experience in Support Coordination (minimum 1 year). 3. Having All Relevant Checks. 4. Having Hr and admin experience. 5. Excellent interpersonal skills to engage clients, their family/guardians/carers, advocates and all other key stakeholders. **Job Type**:...

  • Oshc Service Manager Northern Suburbs

    14 hours ago

    Brisbane, Australia Junior Adventures Group Full time

    Description and Requirements Are you ready to lead and inspire? Join Junior Adventures Group as an OSHC Service Manager! If you're passionate about leadership and making a real impact in the lives of school-age children, this opportunity is for you. As an OSHC Service Manager in Brisbane's Northern Suburbs, you'll oversee a dynamic and thriving Outside...

  • Junior Project Coordinator

    11 hours ago

    Brisbane, Queensland, Australia NRG REO Full time $50,000 - $60,000 per year

    We are seeking a young female that is motivated and detail-oriented Junior Project Coordinator to join our team. This position is ideal for someone looking to start their career in construction project management and gain hands-on experience in both office and on-site operations.You will work closely with the Operations Manager and Construction Manager to...

  • junior maintenance coordinator

    2 weeks ago

    Greater Brisbane Area, Australia Core4 Full time $45,000 - $60,000 per year

    Company DescriptionAt Core4, we provide a broad range of property services across Australia and New Zealand. Our clients include a mix of commercial, hospitality, retail and body corporates, this ensures we are never quiet and every job is unique. As business we value strong work ethic, commitment and punctuality as well as priding ourselves on delivering...

  • Service Desk Coordinator

    2 days ago

    Brisbane, Queensland, Australia Queensland Parliamentary Service Full time $60,000 - $90,000 per year

    The Queensland Parliamentary Service is seeking a dynamic and client-focused Service Desk Coordinator for a 12-month temporary appointment. This role champions exceptional IT service delivery across our precinct in Brisbane and 97 electorate offices statewide—from Barron River to Currumbin and Mount Isa.About the IT Service AreaLocated within the Strategy,...

  • Junior Project Coordinator

    6 days ago

    Brisbane QLD, Australia ISH technologies Full time $60,000 - $80,000 per year

    Location: Brisbane, QLDType: Permanent, Full-Time (Part-Time Considered)About ISH TechnologiesWe're a Brisbane-based software company building custom web and mobile apps for Australian businesses. Our team consists of 25+ professionals, with 3 team members based in our Brisbane office and the rest working from our offshore development centre. We focus on...

  • Talent Acquisition Adviser

    2 days ago

    Brisbane, Australia Junior Adventures Group Full time

    **Company Description** Partnering with parents and school communities, at Junior Adventures Group (JAG) our goal is to help today's children navigate their tomorrow by supporting children's development through play in fun, engaging environments. We live and breathe our company values every day by being considerate, passionate, courageous, and making a...

  • Coordinator (Maintenance Control Services)

    2 days ago

    Brisbane, Australia Queensland Police Service Full time

    Want to be part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and...

  • Junior Advisor

    2 days ago

    Brisbane, Australia RP Infrastructure Full time

    **About RP Infrastructure** RP Infrastructure (RPI) is one of Australia's leading Project Management and Advisory practices, recognised for delivering complex and high-profile projects across the Public and Private Sector. With a focus on quality and collaboration, we deliver Advisory, Project Management and Asset Management services across the entire...

  • Junior Foreman

    2 days ago

    Brisbane, Australia Construction People Full time

    **Leave the tools behind** Taking the step from leading small trades teams to managing multiple trades and consultants is a critical part of your career, who you do it with is just as critical. With a very structured career development programme our Builder Partner has developed many junior leaders through the ranks, from Leading hand to Site Manager and...