Sales Call Representative

3 days ago

Springwood, Australia My FIT Career Full time

Base Salary + Comms
- Uplifting Work Environment
- Flexible Work/Life Balance

City Cave is seeking a highly motivated and results-driven Inbound/Outbound Sales Call Representative. In this role, you will be responsible for contacting existing City Cave clients who have upcoming appointments, and effectively upsell them into higher-tier products to enhance their overall experience, while maximizing revenue.

**Responsibilities**:

- Conduct proactive outbound sales calls to engage clients who have booked appointments at City Cave centres.
- Utilize persuasive sales techniques to articulate the value proposition of upgrading to higher-tier products that align with clients' unique needs and preferences.
- Educate clients on the extensive benefits associated with upgrading their current appointments, ensuring they fully understand the extra value they will receive.
- Receive inbound sales calls
- Deliver exceptional customer service by attentively addressing client inquiries, concerns, and objections in a professional and empathetic manner.
- Maintain accurate records of client interactions, sales activities, and personalized product recommendations within the CRM system.
- Collaborate with the City Cave teams at each centre to ensure effective communication and service delivery.
- Meet and exceed individual, and team sales targets, contributing to the overall growth and success of City Cave.

**Requirements**:

- Previous experience in outbound sales, ideally within a high-performing call centre, or tele-sales environment.
- Excellent communication and interpersonal skills, enabling you to skilfully engage and persuade clients, leaving a lasting positive impression.
- Strong customer service orientation, with the ability to actively listen, understand client needs, and provide appropriate solutions.
- Self-motivated, target-driven, and adept at working independently with mínimal supervision, consistently delivering outstanding results.
- Familiarity with CRM software and proficiency in using technology for sales-related activities.
- Ability to service and cater to clients across 10 City Cave centres, ensuring consistent excellence in customer engagement.

**Compensation and Benefits**:

- Competitive hourly rate based on experience.
- Commission structure designed to reward outstanding upselling achievements, providing ample opportunities for lucrative incentives.
- Clear pathways for career growth and development within City Cave, fostering your professional advancement.
- Flexible working hours that can accommodate diverse schedules, striking a healthy work-life balance.

To be considered, please submit your updated resume and a cover letter detailing your relevant experience and illustrating how you would bring value to our esteemed team.

  • Customer Service Representative

    2 weeks ago

    Springwood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Springwood location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8:00am to 11:00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking...

  • Customer Service Representative

    3 days ago

    Springwood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Springwood location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    5 days ago

    Springwood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Springwood location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Administration Assistant

    5 days ago

    Springwood, Australia Springwood Tower Apartment Hotel Full time

    **Summary**: An Administrator provides office support to either an individual or team and is vital for the smooth-running of a business. Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, administrators are often responsible for office...

  • Sales Assistant

    2 weeks ago

    Springwood, Australia Ray White Real Estate Full time

    Are you energetic, detail-oriented, and passionate about providing outstanding customer service? Do you have a knack for problem-solving and a drive to succeed in the real estate industry? If so, we want to hear from you! We're seeking a Real Estate Associate to work alongside a process-driven, dynamic agent who is both patient and genuine in their...

  • Sales Team Member

    1 week ago

    Springwood, Australia Aspire Technology Limited Full time

    Location: Springwood Posted on: 07 October 2025 Salary: Award Rate + $ Incentive + Product Discounts About the Role As a Sales Team Member, you are the first person to interact with our customers when they enter the store. How you provide service to them will ultimately influence whether they purchase, or whether they return to shop with us in the future....

  • Customer Relations Officer

    5 days ago

    Springwood, Australia Australian Bookkeepers Network Full time

    We are looking for a passionate customer relations officer to join our team! **About Us** Australian Bookkeepers Network (ABN) supports Bookkeepers throughout Australia and has been renowned as an innovative industry leader since 2001. ABN provides unique support tools, resources and a network of experts that enable bookkeepers to make well-informed...

  • Automotive Finance

    1 week ago

    Springwood, Queensland, Australia Cricks Highway Full time $60,000 - $120,000 per year

    Are you looking for the next step in your career?Do you have proven success in previous sales, finance or insurance roles?Would you like the ability to earn uncapped commissions in addition to your salary once trained?Who are we?Autopactis one of Australia's largest and growing automotive dealership groups.  Across our 33 dealerships along the eastern...

  • Key Account Manager

    3 days ago

    Springwood, Australia DON Full time

    Global Career Opportunities - Flexible working - DON Caring Everyday - 2 volunteer days per year **About Us** *** GWF is one of Australia and New Zealand’s largest food manufacturers employing around 6,000 people across 60 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products and...

  • Casual Float Attendant

    2 weeks ago

    Springwood, Australia City Cave Float & Wellness Centre Full time

    We have Casual opportunities available for client focused health and wellbeing enthusiasts to join our team at Springwood! - About City Cave and the job:_ We are part of a fast-growing Australia and NZ wide franchise of nearly 40 locations. City Cave is a multi-service wellness centre that offers our customers an escape from the overstimulated world we live...