Scheduling Officer

2 weeks ago

Newcastle, Australia Samaritans Full time

**THE ROLE**
We are currently looking for a Full Time Scheduling Officer with capacity to work 76 hours per fortnight between 7:00am
- 5:00pm as required.
Based in Newcastle, the Scheduling Officer has responsibility to assist the community service teams with their scheduling responsibilities. In addition, a key part of the role is to provide high level, quality and consistent customer service to stakeholders ensuring that scheduling is a friendly, welcoming and professional experience for our employees.
**THE IDEAL CANDIDATE**
As the successful applicant, you are a person-centered and proactive team member who is committed to providing excellent customer service. Your genuine and professional ‘no problem’ disposition when working with employees and stakeholders, sees that you achieve the best outcomes for the organisation, people we support and employees. You are an analytical problem solver who communicates effectively at all times. You are passionate about delivering on your commitments, which shines through your ability to prioritise tasks, and work independently within a fast paced and dynamic environment.
**THE ESSENTIAL REQUIREMENTS**
- Minimum 2 years’ experience scheduling/rostering employees or relevant experience;
- Demonstrated ability to use databases, Microsoft office programs, and rostering software;
- Demonstrated experience interpreting Awards, ensuring rostering compliance, industrial instruments and roster optimization;
- Ability to work a rotating roster between the hours of 7am - 5pm; and

**THE BENEFITS**
Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

- Parental Leave (14 weeks + Super Contributions)
- Access to Fitness Passport gym membership
- Salary Packaging Options
- Career and development opportunities
- You must have the right to live and work in Australia._
For over 30 years Samaritans has been providing unconditional support to many different groups of people. Samaritans core values of compassion, integrity and justice continue to be central to everything we do. Our services support people with a disability, young people, children, families, those escaping domestic violence, and those leaving prison, among others.

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