Operations Finance Coordinator

2 weeks ago


Melbourne, Australia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions.

In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

Operations Finance Coordinator - West Meadows

Toll Group is seeking a dedicated and results-oriented Operation Finance Coordinator to join our team. As an integral part of our operations, you will be responsible for driving job profitability, ensuring accurate processing of customer invoices, and supporting the timely processing of reports and creditor approvals. You will play a key role in delivering excellent customer service while maintaining internal and external KPIs.

This position offers an exciting opportunity to work in a collaborative environment where you will contribute to the achievement of our business goals, including maximising profitability and enhancing customer experience.

Duties and Responsibilities / a day in the life of the Operations Finance Coordinator
- Growth & Innovation, assist in identifying and recommending innovations to improve processes, equipment, and systems to enhance service offerings and drive growth.- Operational Excellence, ensure safety, efficiency, and top-quality customer service through core operational activities and effective judgment in non-standard situations.- Maximising Profitability, proactively manage your tasks to contribute to the overall profitability of the business, ensuring smooth hand-off between teams.- Customer Focus, prioritise customer needs by listening to feedback and making decisions that improve service quality and enhance the customer experience.- Generate, prepare and process customer invoices and report financial data and performance metrics, and process creditor approvals and payments.

To be successful in this role you will have:
- Experience with invoicing and creditor processing.- Strong computer skills (Microsoft Office Suite).- Highly organised, methodical, and detail-oriented with strong time management.- Knowledge of freight forwarding and regulations (preferred).- Previous experience with Cw1 is highly regarded.- Strong analytical and numerical skills with a commercial focus.- Drive and ambition to achieve goals with a positive attitude and a passion for continuous improvement.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.



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