Part Time Client Services Representative

2 days ago

Glen Waverley, Australia Melbourne Veterinary Specialist Centre Full time

**Job Description**:
**Part Time Client Services Representative**
- Based at Glen Waverley and Essendon Fields on occasion
- Part time role (20 - 30 hours per week)
- Minimum 2 years Reception/Client Services experience essential
- Experience within the veterinary or health industry highly regarded

The Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist veterinary centre providing services to Clients and Veterinary Practices within Metropolitan Melbourne and Regional Victoria.

We are seeking a Client Services Representative who demonstrates a high level of professionalism and customer service skills, enthusiasm, energy and empathy at all times, for the delivery of excellence in a friendly working environment.

This is a busy, part time role and your key areas of responsibility will involve the following:

- Being the face of MVSC, by greeting clients professionally at all times
- Providing exceptional Customer Service - to Clients, staff and referring Veterinarians
- Answering telephones
- Scheduling appointments
- Admitting and discharging Patient
- Maintaining accurate client files
- Organising post and couriers
- Accepting and finalizing payments

Initiative & Adaptability - this role requires you to be able to multitask and have a proactive attitude;
- Attention to detail
- Time management
- Professional levels of communication, written and oral
- The ability to work well within a team
- Reliability and flexibility
- A calm and empathetic approach to your work.

This opportunity will provide you with ongoing training and development to enhance your skills.

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