Rooms Division Manager
2 weeks ago
**Exciting opportunity - advance your Hotel career with a GM pathway with Lancemore Hotels**:
- ** Great CBD location in the heart of the theatre district, close to China Town, public transport**:
- ** Great range of exclusive staff discounts and benefits including a free "U" day - get a paid leave day on your Birthday**:
- ** Opportunities to work across group strategies based on your success through piloting programs at your Hotel**
A rare opportunity for a highly energetic Front Office leader to progress into more of a strategic role, responsible for overseeing the day to day operation of the hotel, coordinating departments to ensure they are set up for team and guest success.
Lead a team of Crossly Curators to deliver service from the heart and deliver lifelong memories one guest at a time.
**ABOUT THE ROLE**:
- Coach and develop a service focused team, overseeing all aspects of the day to day operation, so it runs like clockwork
- Drive results through day-to-day profitability, presentation and operation of the entire property
- Communicate all standards, policies, procedures, rates, packages and hotel information and proactively monitor for consistency
- Stay on top of systems and procedures, payments, the PMS reservation system and make strategic decisions relating to increasing RevPAR and analysing data as required
- Manage a 7-day operation over 24 hours, with varied rosters covering day/night/weekend shifts including public holidays
**ABOUT YOU**:
- Operational and financial management experience within a Hotel environment
- Possess a strong understanding of market segments and how these contribute to the Hotels success
- Have a proven record of leadership and development within your direct reports
- A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
- Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff
- Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments
- Team player, great personality and a passion for delivering the best service possible with a boutique vibe
- Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunities
**ABOUT US**:
**Lancemore Crossley St.**
Beautifully positioned in a coveted laneway location, at the Paris end of Bourke Street, Lancemore Crossley St. embodies everything there is to love about Melbourne - grit, culture, art, theatre, sweeping views and seamless design. The design-led property features 113 curated suites, meeting facilities with modern technology, a rooftop terrace with sparkling city views, and an art deco inspired lobby bar.
**Lancemore Hotel Group**
A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
- If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...
**Our Values**
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth
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