Customer Service Operator- Buys and Loans

2 weeks ago

Osborne Park, Australia Cash Converters Full time

**About Us**

Cash Converters was established in 1984 in Perth, WA and has expanded across Australia and even overseas. Our achievements can be seen through our passion to help our customers from taking the stress away of selling second-hand items, offering value for money on an amazing range of products to offering finance solutions. Despite our growth, we are still local, and we make sure we help our locals. Our passion for helping people doesn’t stop there, we also believe in the continual support of our staff and encourage our people to grow and develop with us.

**About you**

At Cash Converters, we believe in creating a family style environment where everyone looks out for one another and works together to achieve the team’s goals. We are looking for like-minded people who have a bit of sass, a bit of street smarts and love getting to know customers and show a genuine care for helping others. So, if you are someone who has a great sense of humour that loves to help our locals and make a difference in the community we want to hear from you

**About the role**

The key focus of the** Buys and Loans Operator**role is to provide an excellent customer experience when negotiating a deal on items our customers bring in, resulting in a win-win outcome. Presenting and preparing stock for sale along with superb data base controll of our products is another important part of his role.

Training and support is always our high priority to all our employees. There is no essential need for prior experience, although highly regarded, as we just value a self starter with a drive to be part of a vibrant environment This will be offered on a **full-time **basis. A knack for negotiating would be highly advantageous. A typical day will include:

- Engaging with customers through demonstrating respect and empathy to build trust.
- Assessing items customers bring to sell or loan and negotiate a deal.
- Building on your product knowledge across a diverse range of products.
- Researching and keeping up to date with the latest market trends to assist with the negotiation process.
- Working towards achieving targets, both individually and as a store.

**What you’ll get in return**

Even though this role will start as a **Buys and Loans Operator,** your journey won’t stop there. At Cash Converters, we believe in the continual growth and development of our staff and encourage internal movements to facilitate this. The goal is for our team members to be trained in other aspects of the business such as Retail, Webshop, Personal Finance and Jewellery.

You’ll also have the opportunity to receive:

- Bonuses based on the achievement of set targets.
- Generous 30% discount on a great selection of items in store.
- Fantastic support and development opportunities to grow your career.

**What’s next?**

**Kick start your career today**

**APPLY NOW**

**No recruitment agencies please

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