Associate Director, Product Manager

Permanent opportunity to join Westpac’s Institutional Bank
- Full-Time role available, Sydney based and hybrid workingSupport Institutional customers with transactional, savings, investment and working capital solutions

**How will I help?**

As the Associate Director of Liquidity Product Management at Westpac, you will play a pivotal role in improving our deposit product suite within Global Transactions Services (GTS) in Westpac Institutional Bank. Your efforts will focus on optimising transactional, savings, investment, and working capital solutions to better serve our customers. By driving simplification and preparing for the transition to real-time treasury, you will significantly improve customer outcomes and ensure our offerings remain competitive and relevant.

Reporting to the Product Director, Liquidity Management, you will also champion a strong risk culture that aligns with Westpac's ethics and integrity. Balancing commercial objectives with customer needs, you will support the development of innovative Liquidity solutions while maintaining the highest standards of risk management.

This role is responsible for:

- Developing and driving customer centric strategies to uplift customer engagement, balance growth and P&L performance of GTS Deposit products
- Own and manage the end-to-end product lifecycle including product and solution development, management, and simplification
- Working with risk stakeholders to assess risks pertaining to the products and actively seek to reduce risk for the business, including addressing key risk areas, issues and incidents.
- Supporting collaborators across multiple Distribution teams, Finance, Digital, Technology, Risk, and Operations to ensure seamless integration and execution of Liquidity Management Solutions to improve customer and commercial outcomes.Deep understanding of financial drivers and market conditions impacting allocated products with the ability to plan and make recommendations to manage threats or opportunities.

**What’s in it for me?**

As the Associate Director, Liquidity, Product Management at Westpac, you'll play a pivotal role in shaping the future of our deposit product suite within GTS. This position offers the unique opportunity to drive customer-centric improvements and lead the transition to real-time treasury, ensuring our services remain cutting-edge.

You'll collaborate with key partners across GTS Client Engagement, Senior Management, WIB Operations, Treasury, and various risk and compliance teams, fostering a strong risk culture that aligns with our ethical standards. This role not only promises professional growth and the chance to make a significant impact but also supports a balanced approach to commercial and customer needs.

You’ll be set up for success in your transition to the role. With a team of 4 Sydney-based colleagues, you’ll collaborate in person in our Kent Street office to re-group and connect with 3 Product Managers and the Product Director.

Additionally, whatever shape your family takes, we’ll continue to offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we’ll continue to pay your super contributions while you take all the time you need to get your new family settled.

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.

**What do I need?**

To excel in this role, you should have a minimum of four years of practical experience in areas such as liquidity management, product management, partnerships management, or product delivery. Demonstrated success in developing product roadmaps and customer value propositions is essential. The ability to think strategically, be innovative, take a problem-solving approach and achieve objectives in a changing environment is crucial. Additionally, commercial acumen is highly valued.
- Strong relationship-building, interpersonal, collaboration, and negotiation skills
- Be proactive, organised, outcomes focussed, with a customer-centric approach
- Proven success in product management
- Tertiary qualification in economics, finance, business or in a related field of study

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personali