Injury Management Officer

Division: Corporate Services
- Location: Parramatta, NSW, AU, 2150
- Req ID: 76508

**Injury Management Officer**
- **Location - Parramatta**:

- **Employment type - 5 Ongoing full-time**:

- **Grade - Clerk Grade 5/6**:

- **Salary - $99,398 pa - $110,271 pa plus employers’ contribution to superannuation and annual leave loading**

**Your role**

**Join Our Dynamic Workers Compensation, Safety and Wellbeing Team**
- To develop and deliver effective, targeted injury and claims management programs, including return-to-work programs, that support injured workers in recovering at work. This role ensures compliance with legislative requirements and promotes a safe, supportive, and productive work environment across the Department of Communities and Justice.

**What you’ll do**

As an Injury Management Officer, you’ll play a key role in supporting employee wellbeing and driving positive outcomes across the Department of Communities and Justice (DCJ). In this hybrid role, you will:

- Provide injury management services and coordinate return-to-work programs
- Manage workers compensation claims and implement injury prevention strategies
- Facilitate referrals for independent medical assessments with WHS and compensation implications
- Advise and educate managers and staff on legislation, policies, and procedures
- Collaborate with internal and external stakeholders to support recovery and return-to-work outcomes
- Maintain accurate, confidential records in line with legal and policy requirements

**What we’re looking for**

We’re seeking a proactive injury management professional who can:

- Influence managers to implement innovative, balanced recover-at-work programs
- Support injured workers through complex claims using best practice approaches
- Build strong relationships to drive positive outcomes for employees and the business

**Essential Requirements**

To succeed in this role, you must have:

- Tertiary qualifications in a therapeutic or nursing field, or equivalent experience in injury management
- Sound knowledge of current workers compensation legislation and policy
- A valid Driver’s License and the ability and willingness to travel across regions to support injured workers face-to-face
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach an up-to-date resume (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1**
- Tell us about a time you helped an injured worker get back to work. What was the situation and what did you do?

**Targeted Question 2**
- Can you share an example where you worked with different people to reach a shared outcome? What was the situation, who was involved, and what steps did you take?

**Applications close**Friday, 15 August 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.