English Language Program Team Leader Support

1 week ago

Sydney, Australia Asylum Seekers Centre Full time

**23rd January, 2025**:
**Reports to**:English Language Program Team Leader and Community Participation Coordinator

**Minimum commitment**: 6 months

**Days and hours required per week**: 5 hours a week.
Days negotiable.

**Location**:Majority of hours can be completed remotely online with some face to face engagement with volunteer teachers required at Newtown.

**Key Responsibilities**:
This role is Second In Charge (2IC) to the Team Leader English Language Program and provides coverage as needed of the following Team Leader tasks:

- Implement English Program Intake, Language Assessment and Class Allocation processes
- Refer prospective students to approved external service providers as required
- Build a collegial relationship with a team of volunteers, qualified English as a Second Language (ESL) teachers and support them with additional ESL resources, information, and troubleshooting
- Support Line Manager to facilitate regular meetings with the teaching team
- Collaborate with Line Manager to collect and record student and facilitator feedback for the purposes of continuously improving the English program, including an annual survey
- Contribute to English Service Map by adding information about new or changing English service providers that might be of benefit to people seeking asylum.
- Escalate internal referrals to Line Manager when students require support beyond their language needs
- Meet regularly with Line Manager providing quality, timely updates
- Promptly raise any concerns pertaining to client or teacher welfare with Line Manager
- Other as reasonably requested by the Line Manager.

**Preferred Requirements**:

- Experience in working with people from various backgrounds and cultures.
- Ability to work collaboratively with other staff and volunteers.
- Strong organisational and time management skills.
- Strong interpersonal, verbal and written communication skills.
- Experience of the Education sector, with strong understanding of the needs of adult and second language learners
- Ability to lead a group of volunteers, providing support and guidance as needed.
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality.

**General Conditions**- Adhere to ASC’s vision, purpose and values
- Act at all times in accordance with ASC’s Code of Conduct, Boundaries Handbook and Child Protection Policies
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and emergency protocols
- Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
- Support a child-safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements
- The Volunteer will receive a thorough induction and orientation to their role and to ASC including a detailed Workplace, Health & Safety briefing.

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