Program Manager

**Academy Program Manager**

**Location**:

- 8/56 Station Street, Parramatta

**Employment Type**: Temporary up to 30 June 2026 with a possibility of extension

**Salary**:

- $129,464- 142,665 plus employer contribution to superannuation and annual leave loading

**Your role**

Multilingual NSW Academy provides professional development for interpreters and translators, and internal teams. The Academy Program Manager is responsible for developing and implementing a comprehensive and strategic education, recruitment and engagement strategy that supports the growth and sustainability of the provision of language services. This role leads a team to develop and deliver professional development programs, recruitment and engagement strategies, and change management initiatives for diverse audiences of the organisation.

**What you’ll do**

- Plan, develop, deliver and evaluate the current and forward program of work, to meet the strategic objectives of Language Services, within budget allocation
- Develop and report against a performance and engagement framework to track the effectiveness of Academy professional development programs and initiatives with a range of delivery modes (e.g face-to-face, virtual, self-paced), that inform a continuous improvement approach
- Maintain and establish stakeholder relationships that support the strategic direction and delivery of Academy programs

You will also lead a team, work collaboratively across the organisation and sector whilst driving a continuous improvement and customer-focused culture.

**What we’re looking for**

We are looking for motivated and committed individuals with:

- Relevant tertiary qualifications in adult education or equivalent experience in delivering L&D programs and services
- Demonstrated expertise and experience in the design and execution of training and development that lead to improvements and outcomes.
- Experience with using learning management systems and/or engaging with interactive platforms for learning outcomes
- Demonstrated expertise and experience in the design of programs related to workforce capability and change
- Exceptional communication skills with the ability to present and write for a diverse audience

Download the role description.

**We do work that really matters**

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career

- Flexible, autonomous work environment

- Competitive pay and conditions

- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 3 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 2 pages).

**Applications close**11:59PM 13/11/2025

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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