Sales Specialist

**About Amber**

**Amber is an entirely new way** of thinking about buying, banking and selling energy - where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition. Everything we build is about making that possible and putting traditional retailers in the shade.

**We believe** the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries and EVs. Customers get direct access to the real-time wholesale electricity price and the technology to shift energy usage to the times when cheaper renewables are available in the grid and exported to the grid at times when the price they can be paid for it is highest.

**We are backed by**Australia’s leading VCs (including Square Peg Capital, Main Sequence Ventures, Rubio Impact Ventures, and Breakthrough Victoria), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA, Gentrack and ETF Partners (UK/Europe based).

**We are growing rapidly** and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia and the world towards a renewable future.

**We’re now at a critical moment** in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 140, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

**Amber for Batteries**unlocks more value for homeowners with batteries, driving down their energy bills and their payback periods. By storing energy when it’s cheap and exporting it to the grid for wholesale feed-in rates of up to $19/kWh, Amber’s software is completely changing the economics of home batteries and accelerating the energy transition.

**Amber for EVs** is our EV smart charging solution that helps EV owners save on their charging costs by using more cheap, renewable energy - whether that’s their own excess solar energy, or renewable energy that’s abundant in the grid. In 2025, we are kicking off development of our game-changing vehicle-to-grid technology.

**About the Role**

At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.

Want to help improve the environment by shifting Australia and the world’s energy usage towards renewables?

**As a Sales Specialist (Casual)** you’ll be working in a small team talking to prospective customers about the benefits of upgrading to energy-efficient heat pumps and air conditioners through the Victorian Energy Upgrades (VEU) program. Your role will focus on educating customers, helping them understand how these products reduce bills and emissions, and guiding them through the installation process.

**This is a casual role paid at $38 per hour, with flexible shifts available.**

**\uD83D\uDC49\uD83C\uDFFD Responsibilities**:

- Outbound and inbound calls with prospective customers, assessing their needs and explaining the benefits of heat pumps and energy-efficient AC systems.
- Educate customers on how the VEU program can help them save money and reduce their carbon footprint.
- Achieve set sales and sign-up targets.
- Record customer insights, conversion trends, and blockers to help improve our sales approach.
- Provide feedback to the wider team on customer experience and opportunities for improvement.

**\uD83D\uDC49\uD83C\uDFFD Key Requirements**:

- At Amber, we want to hire self-starters who are eager to learn and comfortable working in a fast-changing environment.
- Some of the key traits we’re looking for in this role:

- You’re a people person - you love talking to people and the idea of doing this all day energises you.
- You’re empathetic - you care and want to understand customer problems.
- You’re an excellent communicator - you can explain things clearly and in plain English.
- You’re persistent - you thrive in a sales environment and stay motivated to hit targets.
- You’re a problem-solver - you think on your feet and find ways to help customers.

**\uD83D\uDC49\uD83C\uDFFD Minimum Qualifications**:

- Effective communication and interpersonal skills.
- Experience working in sales or a customer-facing role.
- Experience in an outbound sales environment preferred.
- Ability to achieve set sales and sign-up targets.
- Knowledge of VEU upgrades, heat pumps, or air conditioners is highly regarded (but training will be provided).

**✨ Benefits**:

- Be part of a growing company helping Australians lower bills and carbon emissions.
- Flexible casual shifts - ideal for people looking for work-life balance.
- New office space in Melbourne CBD with options to work from home.
- $38 per hour casual rate (