Operations Supervisor

22 hours ago

Newcastle, Australia Amazon Commercial Services Pty Ltd Full time

Experience with planning, performance metrics, and process improvement
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Amazon Logistics is looking for an Operations Supervisor (RTS) to support the Operations Shift Manager to drive innovation and execution in transportation networks. You should have the drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Operations Shift Manager to highlight and rectify issues as they arise.
Please note the shift pattern is based on 4 days on and 3 days.
Sunday-Wednesday 12:00PM - 10:00PM
Thursday - Saturday 12:00PM - 10:00PM
Key job responsibilities
- Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.
- Support daily management of department duties.
- Deputise for the Operations Shift Manager as required.
- Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
- Carry out duties in accordance with Standard Operating Procedures (SOPs.)
- Assign work to staff as required to support the workflow and daily metrics.
- Support the Operations Shift Manager by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
- Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
- Assist the Operations Shift Manager with tracking, trending and reporting of departmental metrics.
- Assist the Operations Shift Manager in analysing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
- Tracking and reporting of hours and schedules for Associates.
- Follow up and solve process-related area issues as required.
- Ensure equipment defect reporting is completed to a high standard.
- Experience in logistics
- Experience in warehouse operations

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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