Customer Service

1 week ago

Melbourne, Australia Robert Half Full time

Exciting opportunity to kick start your corporate career Join this growing organisation with excellent culture in the CBD

**The Company**

This national organisation specialises in variety of products and focuses on growth and providing an optimum level of customer service at all times.

**The Role**

You will be the first point of contact for many queriers in regard to payments and refunds. Some of the duties will include:

- Take ownership and see customer requests through from start to finish
- Accurately lodge all cases and solving customer queries and relevant details in Salesforce
- Maintain knowledge of a variety of relevant business systems, proactively troubleshoot and identify potential faults promptly
- Have an ability to navigate multiple systems while talking on the phone
- Take high volume of inbound calls

**Please note that there are multiple positions available on a rotating roster from Monday to Sunday roster between 7:00am to 12:00am.**

**About You**
- You have excellent phone manner and communication skills
- You have excellent problem-solving skills, with the ability to be proactive and take ownership
- You have the ability to multitask and handle challenges in an efficient and effective manner
- You are switched on and personable and have strong attention to detail
- You are computer literate and willingness to learn new skills
- You have previous call centre experience or come from hospitality or retail background
- You have the ability to display a high level of resilience, remaining calm in high-pressure situations

**Job Reference No: 06810-0012444608 SJ

  • Customer Service

    1 day ago

    Melbourne, Australia Moment Group Full time

    Melbourne **Description**: Moment Group has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing Real Estate company. Do you love building solid customer relationships? Then this position may be for you. This is a long-term permanent opportunity which starts the end of...

  • Customer Service

    2 weeks ago

    Melbourne, Victoria, Australia Martin and Pleasance Full time $60,000 - $80,000 per year

    About the role We are seeking an experienced Customer Service professional (specialising in Outbound Sales) to join our dynamic team at Martin and Pleasance (M&P) in our Port Melbourne office. This full-time, on-site role will be responsible for providing exceptional customer service to our valued clients while generating sales and taking orders. You will...

  • Customer Service

    2 weeks ago

    Melbourne, Victoria, Australia Gallagher Full time $60,000 - $80,000 per year

    About GallagherOur purpose at Gallagher is 'Protect what matters most' and we live it every day. Not only does our technology protect some of the world's highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.With operations in New Zealand, Australia, Asia, Africa, USA, Canada,...

  • Customer Service

    7 days ago

    Melbourne, Australia Robert Half Full time

    Be a part of one of Australia's respected Financial and Insurance groups on a 12-month temporary basis. This global organisation, offer financial solutions and convenience that customers require for their product and services. They strive to be the company of choice for their customers from Insurance and Financing. **The Role**: Reporting to the Customer...

  • Service Desk Analyst

    5 days ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA! - About the Role We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins St Job Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA About the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX...

  • Customer Service

    2 weeks ago

    Melbourne, Victoria, Australia Vertex Fabrics Full time $104,000 - $130,878 per year

    Vertex is a proudly Australian-owned wholesale supplier of premium window furnishing fabrics and components. Backed by one of the world largest manufacturers, we're riding an industry boom and expanding our distribution network across Australia and New Zealand. With outstanding staff retention and a team-first culture, we offer a career pathway you can grow...

  • Customer Service Executive

    1 day ago

    Melbourne, Australia Tata Communications Full time

    Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical...

  • Customer Service

    3 weeks ago

    Melbourne, Australia GNS Ceramics Full time

    23 Tasman Court, Keysborough VIC, Australia Full Time About the Role Are you ready to be the welcoming face of our dynamic company? We're seeking a detail-oriented and customer-focused individual to join us as a Receptionist/Customer Service Clerk. If you thrive in a fast-paced environment, enjoy interacting with people, and excel at multitasking, this...