Head of Technology

Head of Technology - Property, Procurement and Protective Services

**How will I help?**

The Head of Technology role (Property, Procurement and Protective Service) will be accountable for leading technology strategy and delivery for their domains. This senior leader will work closely with General Managers and their leadership teams in this varied and strategic role. Strong executive stakeholder management is key to success along with a passion for helping customers. A vital member of the CIO Group Business Units (GBU) Leadership Team, this position will also work with Technology teams across the bank.

Your key responsibilities include:

- Establish and build strong, trusting relationships with key stakeholders including Group Executives, General Managers, the CIO GBU Leadership Team and Technology partners.
- Provide advice to Business Stakeholders Leadership Teams.
- Contribute to RiskCo and Investment papers, technology roadmaps and any other technology priorities to Business Stakeholders.
- Manage escalations and provide required transparency to CIO GBU as needed.
- Delegate for CIO at executive interactions.
- Trusted technology advisor for executive stakeholders including General Managers and Group Executives.
- Lead development of a technology strategy aligned with the goals and priorities of business partners; providing thought leadership, continuous improvement, service availability, risk management and productive use of technology in both run and change services.
- Lead and contribute to architectural roadmap development for domains impacting the division in conjunction with the Chief Technology Office (CTO).
- Structure, plan and execute major projects ensuring efficient and quality execution, on-budget/schedule delivery, and full realisation of expected benefits.
- Actively manage production service quality to achieve service levels and manage volumes; understand and manage all technology risk aspects; ensure disciplined execution of service improvement programs.
- Develop and nurture the team and promote a collaborative culture that embodies achievement, teamwork and integrity and enables a diverse and inclusive workforce to reach its full potential.
- Actively manage demand to ensure its appropriately prioritised, funded, resourced, and aligned with the Technology Division.
- Demonstrate disciplined management of financial performance including active management of consumption to optimise the division's technology spend.
- Role Model exceptional Risk Management practices.

**What's in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world's great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

**What do I need?**
- Exemplary stakeholder management skills.
- Experienced Technology Leader.
- Demonstrable success in leading property technology transformation.
- Leading the development of technology roadmaps and helping the business achieve their objectives through alignment to those roadmaps.
- Experience of how technology can enable core business capabilities and meet regulatory requirements.
- Ability to develop innovative pathways to address challenges such as funding or project timeframes.
- AGILE proficiency.
- Strategic thinker with the ability to develop creative and effective solutions, while minimising risks.
- Collaborative approach, building positive working relationships with stakeholders and colleagues to achieve strategic outcomes
- Passionate and skilled in driving technology driven efficiencies and effectiveness and building high-performance teams to deliver these outcomes with a strong customer service focus.
- Ability to achieve objectives in a changing environment.

**What is it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow. As an equal opportunity employer,