Vehicle Recovery Officer

1 day ago

Eight Mile Plains, Australia RACQ Full time

**Vehicle Recovery Officer**
**(**
**Job Number**:
**2300014M**
**)**

**Description**

**RACQ Vehicle Recovery Officer**

**About the role**

RACQ has opportunities for customer service and safety focused people who are interested in working as a Vehicle Recovery Officer.

Our team of professional drivers come to the aid of RACQ’s members and other motorists in their time of need, often turning a bad day into a better day. Also, our team do not attend smash towing which allows them to focus on serving RACQ’s members and other motorists.

**About you**
- Impeccable driving history (past 5 years)
- MR Licence or above
- General Induction White Card
- Availability to work a rotating roster including weekends, public holidays, nightwork and work across various locations
- Military / Emergency Service experience advantageous
- Computer literate and able to use smart phones, tablets, and computer systems
- Great communication skills and ability to manage conflict situations
- Good problem-solving ability

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you;**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

  • Vehicle Recovery Officer

    1 day ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer**(**Job Number**:240000QH**)** **Description** **RACQ Vehicle Recovery Officer** *** **About the role** Are you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Vehicle Recovery Officers. As a Vehicle Recovery Officer, you’ll be operating in our modern fleet of...

  • Vehicle Recovery Officer

    2 weeks ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer** **(** **Job Number**: **220001FC** **)** **Description** **RACQ Vehicle Recovery Officer** **About the role** RACQ has opportunities for customer service and safety focused people who are interested in training to become a Vehicle Recovery Officer. **No truck licence required!** Our team of professional drivers come to the...

  • Claims Management Officer

    2 weeks ago

    Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer - Recoveries & Settlements**(**Job Number**:240001AW**)** **Description** **About the role**: - Multiple positions available - Manage a diverse portfolio of either motor recoveries or settlements claims in a proactive and cost-effective manner, ensuring appropriate strategies are applied for the most effective outcome - Make...

  • Recovery Officer

    1 day ago

    Mile End, Australia RAA Full time

    **Fixed Term (to 7/11/25) opportunity to join the Insurance Recoveries Team**: - **Full-time position based in Mile End with Hybrid WFH option after probation**: - **Join a high performing team with an inclusive and supportive culture** Reporting to the Team Leader Recoveries, you will be responsible for performing recovery tasks to support successful...

  • Recoveries Fast Track Officer

    3 days ago

    Mile End, Australia RAA Full time

    **Join the supportive environment in Recoveries** to m**aximise recovery outcomes**: - **Career path opportunity with great staff benefits**: - **Full-Time permanent role based at Mile End, with ability to WFH** As an integral member of the recoveries team, this role will see you perform recovery tasks to support successful recovery outcomes. This will...

  • Claims Management Officer

    5 days ago

    Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer**(**Job Number**:250000JJ**)** **Description** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more **About the role**: - Multiple positions available - Manage a diverse portfolio of either motor recoveries or settlements claims in a proactive and...

  • Tow Truck/Truck Drivers

    2 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time $60,000 - $90,000 per year

    Tow Truck/Truck Drivers(Job Number: E)DescriptionAre you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Vehicle Recovery Officers.As a Vehicle Recovery Officer/Vehicle Recovery Officer/Tow Truck Driver, you'll be operating in our modern fleet of Attenuators and Tow Trucks, ready to assist RACQ...

  • Traffic Response Officer

    1 day ago

    Eight Mile Plains, Australia RACQ Full time

    **Traffic Response Officer**(**Job Number**:2500013Z**)** **Description** **Traffic Response Officer** **Key Responsibilities** As a Traffic Response Officer (TRO), you will respond to a wide variety of planned and unplanned incidents. Working in high-risk, fast-paced environments, you will help protect motorists, reduce congestion, and restore safe and...

  • Temporary Claims Management Officer

    5 days ago

    Eight Mile Plains, Queensland, Australia IAG Full time $60,000 - $80,000 per year

    From September 2025, RACQ's insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities.We're on the lookout for multiple Claims Management...

  • Dr and Bcp Analyst

    1 week ago

    Eight Mile Plains, Australia RACQ Full time

    **DR and BCP Analyst** **(** **Job Number**: **230000N8** **)** **Description** **About the role** The role aims to facilitate successful changes to the Technology Environments by contributing to key components of the ITL service management framework, including change, release, and service performance. Key responsibilities include managing change delivery,...