Technical Assistant

**Role title: Technical Assistant**:

- ** Role type: Permanent, Full-time**:

- ** Role grade: Technical Assistant Grade 2, (Year1-3)**:

- ** Department and location: Central Specimen Reception, SydPath, St Vincent’s Hospital, Darlinghurst**:

- ** Salary: $61,889.52 - $64,259.80 + super + salary packaging**

**Better and fairer care. Always.**
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

**About the role**
- Accurately manage and process medical request forms to ensure smooth operations and fast turnaround times.
- Be the friendly face and voice for client phone inquiries, offering top-notch customer service with every call.
- Handle everything from labelling and centrifugation to aliquoting and storage, ensuring specimens are ready for analysis.
- Operate cutting-edge pre-analytical processing equipment and stay on top of the latest lab technologies.
- Assist with lab housekeeping, maintenance, and courier duties—delivering blood products and picking up specimens across the hospital.

**About you**
- Proven qualifications and/or hands-on experience in a relevant area of pathology, offering a strong foundation of both knowledge and practical skills for the role.
- Exceptional verbal and written communication skills, fostering effective collaboration with team members and smooth interactions with clients.
- A customer service-oriented professional, skilled in delivering a positive and professional experience, with excellent telephone etiquette.
- Strong data entry capabilities, with a keen eye for detail and the ability to maintain accuracy and efficiency in a fast-paced environment.
- Capable of prioritising tasks, managing multiple responsibilities, and working independently with focus and productivity.

**Why work at St Vincent’s?**
- Join us on our mission to provide care to all, including the most at-risk people in our community
- Discounted access to many gyms for you and your family with Fitness Passport
- Access to discounted private health insurance with Medibank
- Access to a government salary sacrifice program. Make a proportion of your salary tax-free
- Committed to financial support for educational development, scholarship programs, paid study leave

**About the hospital**
**In this role you will be based at St Vincent’s hospital, Darlinghurst.**
- A busy inner-city hospital in a beautiful location
- Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
- A place of expert clinical care for at-risk people
- Closely partnered with universities & affiliated research institutes, many of which are located on-campus
- Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

**Sponsorship / work rights for Australia**
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

**Pre-employment checks**
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

**Equal opportunity**
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

**How to apply**
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.
Respectfully, this role is not open to recruitment agencies.