CRM Specialist

2 weeks ago

Sydney, New South Wales, Australia Anglicare Full time $104,000 - $130,878 per year

Help Bring Our Vision for Seniors Living to Life.

With shifting demographics and rising expectations around lifestyle, wellness, and community, the way people view retirement and ageing is evolving-and so are we.

At Anglicare Sydney, Seniors Communities is not only keeping up with that change-we're leading it. We're a high-performing, innovative team doing things differently to shape the future of seniors living. And we're looking for a CRM Specialist.

Your opportunity

The CRM Specialist will lead the implementation and optimisation of a Sales & Marketing CRM across the Seniors Communities business. This role is responsible for supporting the customer journey from lead through to move-in.

With integrity and resilience, you will:

  • Configure, manage and optimise CRM pipelines, lifecycle stages, scoring and automations
  • Drive strategic and tactical enablement of the sales team with clear funnel tracking, sales automations, and reporting dashboards
  • Build CRM workflows that support task assignment, reminders and communication with prospects in long sales cycles
  • Collaborate with sales, marketing, CX, and insights teams to align CRM with the full customer journey
  • Support training and change management for CRM adoption

What you'll bring

  • 3+ years' experience in a CRM, Sales Enablement, or Marketing Automation role
  • Proven expertise with Salesforce and/or HubSpot
  • A background in sectors with long and complex sales cycles (property, retirement, real estate, financial services)
  • Strong skills in funnel analysis, reporting and stakeholder communication
  • Strategic thinking with a high attention to data integrity and process improvement
  • Experience working cross-functionally with sales, marketing, digital and insights teams

Why Anglicare ?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

  • Be part of a purpose-driven organisation that values integrity, compassion, justice, and excellence.
  • Work alongside a passionate team committed to breaking stereotypes of old people.
  • Enjoy opportunities for professional growth and the chance to make a meaningful impact in the lives of seniors.
  • Flexible work options to get the most out of work and life
  • Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free
  • Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

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