Afp Shield Health Hub Team Leader

EMPLOYMENT TYPE - Ongoing Full time
LOCATION - ACT
AFP BAND & SALARY - Band 08 ($121,628.00 - $132,391.00)
JOB REFERENCE NUMBER - 13737
This advertisement is to create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.
Did you know?
The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.
We recognise your contribution to our workforce and offer generous remuneration and conditions including:
Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
4 extra mandatory leave rest days per year
18 days of paid personal leave per year
Generous superannuation of 15.4%
16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
Flexible and hybrid working arrangement that provides work/life balance
Health & wellbeing services - with a focus on early intervention, education and prevention.
Access to ongoing training and professional development opportunities
What is the role?
This role oversees the day-to-day practice operations of a SHIELD Health Hub. The Hub Leader will work closely with a multidisciplinary team including clinicians and support staff, to provide high level client and population group services, case management and excellent customer service.
The Hub Leader will also work in conjunction with other Hub Leaders across Australia and the national SHIELD team. Suitable applicants for this role will have a passion for client care, strong organisational skills, experience in business management, quality assurance systems and continuous improvement in addition to managing multidisciplinary teams.
The role requires ability to develop strong relationships and work in collaboration with stakeholders to understand operational objectives and health risks of both the organisation and the relevant command.
You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments.
What will you do?
Job responsibilities for this role consist of, but are not limited to:
Work with a range of health and support staff to develop business strategies and deliver both population and patient focused services
Contribute to the design, implementation and evaluation of workplace procedures, processes and patient services
Coordinate data collection and reporting to the national SHIELD team to enable monitoring and evaluation
Coordinating and participating in quality assurance framework reviews and playing an active role in continuous improvement
Oversee daily SHIELD Hub operations, including resource prioritization, scheduling, managing the supply or medical and other equipment
Lead a small team of administrative support staff to engage with clients and provide high level client care:
Ensure patient records and IT systems are managed in line with set requirements
Facilitate the administrative induction and training of new employees
Work collaboratively and develop productive working relationships with other SHIELD Hub Leaders, SHIELD program team, and the national SHIELD team Technical Leads to support SHIELD objectives
Engage with national and regional command management and operational teams to ensure services are tailored to the needs of the Command and organisation
Manage and lead a team effectively to ensure timely communication on current issues, team performance and opportunities
Essential Requirements
Australian Citizenship
NV1 security clearance, or ability to obtain one
Contemporary leadership experience
Excellent communication skills
Ability for strategic and innovative thinking
Ability to build collaborative relationships with stakeholders (internal and external)
Desirable Requirements
Qualifications in Business or Health Management are preferred
Previous experience leading a multidisciplinary team
Health and safety knowledge and/or background
Additional Information
This role is based in the ACT and successful applicants will be required to be based in the ACT Region.
Selection Criteria
Achieve results
Communicates with influence
Contributes to strategic thinking
Cultivates productive working relationships
Shows personal drive and integrity
Technical knowledge and skills
Application
Please submit the following documents via our Jobs portal prior to the closing date and time:
Resume/C