Call Operator
3 days ago
**Primary Responsibilities**:
- Answers incoming telephone calls and directs call to appropriate staff member or proper location.
- Support our members with inquiries on title products, updates.
- Monitors and reports on abandoned calls.
- Maintains schedules for Branch Operations employees in order to direct inquiries to appropriate departments and back-ups.
**The Knowledge/Skills/Abilities required to be successful are**:
- Articulate in a friendly manner
- Positive energy when communicating with our Members
- Organizational and troubleshooting skills
- a passion for investigating the answer and resolving issues
**Job Types**: Full-time, Part-time
**Salary**: $20.33 - $37.86 per hour
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus
- Christmas bonus
- Performance bonus
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