Lead Resource Planner

**Overview**
- Responsible for the end-to-end resource management process for client groups which includes forecasting, budgets, reporting, and process change management to ensure that the Link Group achieves optimum utilisation of its staff. Lead a group of resource planners to support the delivery of the workforce management processes per client group through mentoring and coaching to achieve desired outcomes. Support the processes for managing FTE tracking, requisitions and operational reporting to support business unit goals, client goals, and corporate objectives.**Key Accountabilities and main responsibilities**
- Strategic Focus- Understand business unit priorities and strategic goals, and take action to support and drive business improvement and change
- Collaborate across the Business Planning team on the development and design of data collection and methodology that supports optimal use of data, including enhanced self-service opportunities
- Provide input into the modelling of FTE requirements for the budget process, and understand the business strategy and key drivers for value-add activities
- Operational Management- Manage the forecasting of long, medium
- and short-term volumes to support workload estimates
- Manage large amounts of data to identify workforce requirements that fit with business strategy and prepare reports and presentations that skillfully articulate potential opportunities or solutions to issues
- Prepare metric reporting for business units including trend analysis
- Model annual leave requirements and support the business unit to manage annual leave in line with budget assumptions
- People Leadership- Lead a team of resource planners to support the effective delivery and on time requirements of all resource planning activity
- Work with the National Manager, Workforce Planning & Optimisation and Lead Operational leaders to challenge and validate assumptions used for forecasting and budget process
- Governance & Risk- Provide support and advice to the business on multiple Enterprise Agreement (EA) provisions and other employment conditions
- Acts in an advisory capacity to the team and management on resource planning requirements, sharing knowledge, and supporting key stakeholders
- Engage with stakeholders via regular face to face contact, actively involved with business units, increasing understanding and effectiveness

**Experience & Personal Attributes**
- Demonstrated and detailed knowledge and understanding of resource and workforce planning
- Ability to model workforce requirements and overlay business strategy to inform business decisions
- Leverage forecasting and scheduling tool(s) to predict work volumes to plan for staff requirements
- Skilled key stakeholder management and negotiation skills, with the ability to articulate requirements through reports and presentations
- Comprehensive skill and ability in developing and delivering quality, accurate reporting to support business units
- Gensys Cloud environment

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender